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Have been using the app for several years but recently downgraded to the free version for the moment.
My shop specializes in one-of-a-kind pieces, and it makes the most sense to be able to consolidate my reviews in one review page (available only to $15 a month users), but as I sell a limited number of items per month the cost per review is rather great as I rarely receive more than a couple reviews per month.
If judge.me would consider making a cheaper version for shops that make lets say under a hundred sales per month, I would be happy to pay for it.
Other than that, the app works great, customer service is wonderful, and if I were a bigger business I would never have downgraded.
I got nice experience reaching out on the team while i am having trouble on my installation on external platform. They gave me other available advice that can fix my issue.
Thank you its really help a lot
The app is pretty good it does what it says it does. I was hoping to be able to collect store reviews immediately after the checkout success on the "thank_you" page. I don't see a way to do that. I can create a /page/reviews and they can leave a store review there. You can also create an email template and email.... But with so many emails for marketing I really wanted to collect the review immediately after they purchase while they are still on the site. It says it integrates with Omnisend which I setup... but not really sure what kind of integration is offered. Its a good app I think but it is a little complicated. If you install this plan on spending a day or more getting it set up.... Email DNS settings, Import reviews, group products (paid plan only), setup templates...... Its a lot to get done!
Have had the app a while with little returns of the reviews but came to my attention that emails were ending up in spam. I have now reconfigured to be sent from my store email and was helped to do this.
Oualid has been very helpful understanding why I wasn't able to see the reviews on top of the dashboard.
Seems to be very well featured, almost confusingly so.
A lot of features (like even just a list of your reviews on a reviews page) that would be useful are behind their paywall.
support team is great, hope you can add CSS to your blocks or html, so they can be customized in experience.
The app is good but some things are a bit difficult to navigate, however the help chat is SO HELPFUL. I was speaking with Soufiane and he was helping me to import reviews from a previous third part app and I was having difficulty. He told me to do one thing and he did the rest. My day was made. Thank you so much!
I had a problem with the code in judge.me. I asked customer service and Hoang resolved my problem swiftly and efficiently. I was stressing about it for 1 day and he fixed the issue in less than 15 minutes. Thank Hoang
Great for reviews! Was easy enough to import my Etsy reviews in a few steps. I would say I wish that for my imported reviews there was an option to edit and link to a specific item if it didn't have it already attached on the CSV file. Customer service was great. Just wish it was a fully free app!