Judge.me Product Reviews App

Judge.me Product Reviews App

レビュー (36,690)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2019年8月12日

Deixou um código de programação no meio da page dos produtos! Já desinstalei, fiz de tudo e nada de sair!

Liga Dos Pets
ブラジル
アプリの使用期間:24分
編集日:2016年12月17日

Adds a whopping ** 203kB ** javascript file to your page. Yes, 203kB, and that does not include the reviews. It's as if you included the full jQuery library 6 times. Even if your site has no reviews, it'll still add this gigantic .js file, just check in Chrome Developer Tools > Network tab.

SCREENSHOT: http://d.pr/i/jmef

Developer calls this "SpeedMiracle" and ironically as soon as you install this app your Google PageSpeed rank drops at least 4 points.

Kindlecentre
オーストラリア
アプリの使用期間:19分
2018年2月13日

not good. if you uninstall the app, the review column will still there.

Protech Dental
アメリカ合衆国
アプリの使用期間:9分
2018年1月28日

Worst. I uninstalled this app but still files remain there.

Vigozon
アメリカ合衆国
アプリの使用期間:6分
2023年1月3日

Terrible app. First: It uses Postmark for mail witch is not safe! Second: If you remove the app your backend will still be full off stuff from the app. It leaves a lot behind after deinstall. And there is no way to remove it! And I think the stuff left behind is slowing down my shop since. Dropped 5 points.

VERY BAD!

Greenflash Wijn
オランダ
アプリの使用期間:6分
Judge.meが返信しました 2023年1月4日

Hi, we definitely can help you check and remove any leftover code, as well as run though any speed or security concerns you may have, including switching email providers from Postmark to other options. After app uninstall, we lose theme API access and some things can't indeed be automated anymore. But we can definitely go over your backend if you share some permissions with us and our customer support team has reached out about next steps.

2020年5月6日

تطلب الكثير من السموحات كما أنها لا تسمح بتعديل أي شيء كما ،ها مرتفعة الثمن مقارنة بغيرها من التطبيقات الأخرى

smartmall.us
モロッコ
アプリの使用期間:5分
Judge.meが返信しました 2020年5月6日

Hi,

Founder and CEO of Judge.me here.

Our head of support has tried calling you but couldn't reach you. Please check your email, we've reached out to assist you in any issue you are facing in your store.

Hope to talk soon!

編集日:2019年8月26日

I took this app off,because you must add another app,and even still,it won't,and it messes up you site,,then the guy sends me a e-mail,begging me to call him,this is a scam,his friends and family must be the ones leaving great reviews,Don't waste your time,find something else. Shopify is working hard to find guys like this,and get them off the platform... If your app is so good,why do you have to have to apps,and one of them my be a app that you have to buy.seems like you would only need one. It is not the customers fault,if they don't take much time with your app,I realized,that you want people to buy another app from you,it's called bait and switch ! You say you have 23,000 sites using your apps,but only 1232 reviews,how did that happen? This app,will only let let you be screwed over!

Leather King Clothing
アメリカ合衆国
アプリの使用期間:4分
Judge.meが返信しました 2019年8月26日

Hi,

Founder and CEO of Judge.me here.

It took you exactly 4 minutes of using Judge.me before uninstalling us and writing this app review, so let me clarify a few points here:

1) You don't need any other app to use Judge.me product reviews. We do have 2 other apps, one for importing AliExpress reviews and one for adding checkout comments, but again, those can be used standalone.

2) Our head of support Leon indeed follows up right away on any bad review. Rest assured we are not begging you for any communication on your part, it's just that there are no email tickets, no chats and no other means of communication from you to us before this app review. Hence Leon called but he tells me you hung up.

3) We don't mess up themes during installation. For most common themes we have fully automated installation, for edge cases and custom requests we have a 24/7 theme concierge. Unique in the business. We can fix any issue you have if you tell us what you are referring to.

4) We have over 23500 online shops actively using Judge.me. While I like to pretend I am a popular and friendly guy, those reviews are not from friends and family. Our app reviews are obviously real, as is the Shopify app store.

5) (Added after review update.) No, you do not need any paid plan to use any app. So you can import AliExpress reviews and show them for free, using Judge.me. Please just email or chat with us, much more effective than app reviews and replies as a means of communication.

If you want us to solve any issue you are facing with our app, get in touch please, at any time and via any channel you like. Cheers.

2023年6月11日

Their native email template editor is extremely outdated and frustrating. It was okay for 2010, maybe, but not nowadays. Emails look super basic, with no upsells, nothing. We wanted to use the Klaviyo integration, but they do not support languages, so you will redirect your French, German, etc., customers to write a review to the default store (English in our case). Amazing no one has taken care of this yet, considering how many reviews and downloads they have and how many years the app has been working. If you don't need much, the app has a free plan with the basics, but if you're serious about your customer experience, scaling, and so on, look elsewhere.

Ultimate Holder
アイルランド
Judge.meが返信しました 2023年6月26日

Thank you so much for your feedback!

Our team is working hard to improve our Klaviyo integrations and also our email templates. We will let you know as soon as the localization is available.

In the meantime, our support team has reached out to work with you on setting up the complete email flow using our native email template. Hope it helps!

編集日:2024年8月30日

OldMoneyParis
フランス
アプリの使用期間:11日
Judge.meが返信しました 2024年9月4日

Thank you for your review. We're sincerely sorry to hear that you didn't have a good experience with our agent. We have made sure that this agent is aware and will react more professionally. In the meantime, our team lead has reached out to you personally to help with the request. Looking forward to resolving this soon!

2024年7月2日

Milkbar Breastpumps
オーストラリア
アプリの使用期間:2年以上
Judge.meが返信しました 2024年7月5日

Thank you for your review! Upon checking the conversations, it seems that you're having issues migrating back to our review requests. Since the event was already sent, there's currently no easy way to resend these requests using our template.

Having said that, our team leads have been trying to find a solution and have reached back to you at the email of your preference to discuss the result. We'll work with you on this issue and make sure everything runs smoothly.