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Great free features and amazing customer support team, even for the stores on the free plan! Quick responses.
Judge.Reviews are awesome the exact review app that my website need, customer service is top rated fast response.
This app has been great so far for my customers to review my products! It's easy for the customers to use and navigate from my email and easy for me to work the back end on my website
This app is amazing. I only have the free version right now but plan to upgrade as it has been amazing.
I have to admit that this plugin is incredibly powerful for every eCommerce platform. I've been using Judge.me for WooCommerce for a long time, and I really appreciate all the features and the excellent customer support. Now that I'm setting up a new Shopify website, Judge.me was my first choice, and it has not disappointed me.
Very user friendly, looks good on our website. working well for us
Hakima has been excellent in her support with my store needs today. This is a very useful app for building trust and keeping in touch with our customers. Great customizations tools and swift and efficient support.
Overall the styling of this app is pretty old, it looks like it's been created in the 2010s. If you want to have it look modern prepare for some serious CSS rewriting and even JS hacking.
The support is good, but it just seems like the architecture behind this was bad from the start and everything custom needs a workaround.
The translation part is pretty bad, I've got a store in both english and romanian and the translation just doesn't sound romanian.
There is no way to adjust the translated texts in the review widget, you have to either accept the default translation or write custom JavaScript to intercept those texts and change them in the page. Doing that causes a flicker where you see the initial text first, then the it quickly changes to your text. You just need to hope the client doesn't notice.
The multi-language review emails allow translation, but you can only set change the text. The product title, which is outside your control, stays in the language set in the admin(EN in my case). So you end up with an email in romanian with products titles in english.
There is currently no way to change this at this point.
This app is just not made for stores that use more than one language at the same time.
Found all this after spending about 3 weeks of my extra time customizing it.
Thank you for your detailed feedback. Our team is working on adjusting the Romanian based on your suggestions. In the meantime, hope the workaround works out well.
For the product titles in the review request emails, while we have had this on our radar, we haven't yet found the best way to make this happen. We'll continue researching this subject and keep you updated with the progress. If you have any other suggestions, we're all ears!
Decent app, does what you need. Abderrahman in the service team was amazing though, really impressed by him and his willingness to help.
These guys are awesome, had issue with star review not visible on product page and they resolved it.
Online chat support is 10/10.