Judge.me Product Reviews App
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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Shopify so easy to use just exploring the Judge me to share on our socials we have amazing 5 star reviews
1) This app does not provide much control to the store owner. I can't delete or modify a review. A customer can modify their own reviews if they go through the Judge.me website. THIS IS NOT OK. 2) The company "judge.me" emails my customers from a "judge.me" address rather than my store's address. 3) A product reviews app should be invisible to the store owner's customers, meaning that my store should be the public point of contact, not "judge.me." Judge.me fails on this point. I am astonished that this app is so highly rated and, frankly, suspicious whether this apps ratings in the Shopify store are real. 4) No way to test the app without messing up my own store stats.
Thank you for your feedback, and we're sorry to hear that our app didn’t meet your expectations. Let us address your concerns:
(1) and (4): While web reviews cannot be deleted to maintain authenticity and trust, test reviews can be unpublished without impacting the store stats. We’re actively looking into ways to make sure store owners can test out the flow without affecting the store data.
(2) and (3): Our Review Confirmation emails are sent from Judge.me to ensure legitimacy. However, we recognize the value of maintaining your store’s branding and have noted your feedback for future improvements.
Our team has reached out to you to offer some tips and workarounds for these concerns. Hope we can help!
Absolutely amazing customer support. Make sure to give a raise to her.
Andrew is super helpful and I truly enjoy and learned from him!
Amazing App ! Support always helpfull and great service
Simple to use for a non techy person. Plus there is a lot more advanced options that can be explored. Easy to curate on Shopify.
Igor helped us with some coding issues. He was able to fix it promptly. He's the best! :)
Amazing customer support, thank you so much Hamza!
love this app, had a problem with the colors of my widget and connected quickly. It was resolved in seconds. Iqor Silva was so quick and fixed the issue
Helped me merge reviews when we re-organised our product pages in a couple of minutes - super responsive and helpful