Judge.me Product Reviews App
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
レビュー (39,658)
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評価順
I am thrilled with the positive reviews for my website, and Judge.me has made it incredibly easy for my clients to leave feedback. A special thanks to Abderrahman for helping me set everything up seamlessly!
Really happy with the app and the support. It has taken a bit of work to set it up exactly how I want it but now its there it runs smoothly. I have chosen the paid plan as I needed some of the functionality like the product groups. But actually getting all the extras on the paid plan has made it really worth while. So far so good!!
Great app and very friendly support! Lorenzo helped me immediately within a few minutes and solved my problem. Thank you very much.
Terrible Customer Service Experience
I had an extremely disappointing experience with their customer service. I reached out for help with an issue and the developer, Soufiane, asked for permission to access the app. Without waiting for my explicit consent, he started making changes and publishing on my live theme. This is a blatant disregard for customer consent and professionalism.
When I inquired about how to edit reviews separately, he simply told me to publish them since they were already imported. This response was incredibly unhelpful and frustrating. I cannot believe the level of incompetence and lack of respect shown. Avoid at all costs!
We’re truly sorry to hear about your experience and deeply regret falling short of your expectations. We take feedback like yours very seriously, as it helps us improve our service and ensure such issues are avoided in the future.
This incident does not reflect the high standards of transparency and professionalism we strive to uphold. Please rest assured that we will thoroughly review this matter to prevent similar occurrences.
In the meantime, we’d love to address your concerns more effectively and assist you in making the most of our app. If you’re open to it, please don’t hesitate to reach out to us via our ongoing conversation. Our team will ensure you receive the support you deserve.
I have the free version. It's still easy to use and I get tons of customer feedback!
Great app! The ability to import reviews from other sources was a lifesaver for my new site, and when I had a small issue with DNS verification, Leandro was quick to fix it for me.
Great service on the chat, whenever need anything they quickly jump in and help out!
App is great. Andrew was very good in helping me tailor the app to suit my needs. Highly recommend!
I was having trouble with adding the Judge.me widgets to my Shopify and reached out to the customer service team. They were so helpful and my issues were resolved quickly! Appreciate your support, and I'm already loving the app!
One of the best review app with the best team who are always helpful.