Judge.me Product Reviews App

Judge.me Product Reviews App

レビュー (38,007)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年11月27日

Integration to display reviews on Google doesn't work. Been going back and forth with judge.me and Google for a few months, judge.me says that everything is fine and Google says that's something is missing in the data.

Field Made Co
カナダ
アプリの使用期間:1年以上
2024年10月22日

We faced significant challenges while integrating Judge.me widgets into our theme. The process was plagued by bugs, requiring us to repeatedly explain the same issue to different chat support agents, which was both time-consuming and frustrating. Unfortunately, after nearly a month of setup, we still didn’t receive a satisfactory solution. Some of the support advisors were rude and not very helpful.

To make matters worse, on the day of our planned launch, we discovered that the 4,000+ reviews we had collected over 5 years couldn't be displayed on Google Shopping due to policy restrictions. This was a major dealbreaker, as Google Shopping visibility was essential for us. Ultimately, we decided not to move forward with Judge.me as our review app. Disappointed with the entire experience.

Setu Nutrition
インド
アプリの使用期間:約1ヶ月
2024年8月6日

I hoped it will make it easy to import reviews from Etsy, Trustpilot and eBay (and maybe Google Shopping and Amazon too if we needed) but all I can see is some unknown integrations (for us in the UK at least) or the possibility of doing it manually via CSV.

I suppose Judge.me is more like a Trustpilot competitor and not really focussed enough on bringing in reviews from other platforms and marketplaces as well, despite the customer support insisting that thats their best feature.

There is a way to read Etsy reviews as long as we also install the paid Shuttle app which we don't need as we do already integrate with Etsy via Shopify Marketplace Connect.
In comparison, the Fera Product Reviews App makes it fairly easy to import the JSON file with reviews we download from Etsy.
Fera also imports easily our reviews from Trustpilot and Google Shopping which Judge.me claim are covered by copyright.

While for eBay and Amazon, despite the same copyright excuse, the Opinew Product Reviews App UGC can also import easily our reviews from these marketplaces.

It is a shame though that none of these apps can do the job fully and properly. :(

The Judge.me chat support person told me that we can import the reviews manually via CSV and do it easily with their AliExpress integration. But we're not interested in AliExpress at all while apps like this are meant to help towards automating things not doing manually. I can get ChatGPT to write for me the code for my own app and do it manually...

This app is not for us at all and I'm frankly disappointed given the many positive reviews but I'm taking it that most people use it the same way we use Trustpilot.

The Foalyard
イギリス
アプリの使用期間:約1時間
Judge.meが返信しました 2024年8月13日

Thank you so much for your detailed review! We understand the importance of centralizing your reviews from different sources to your Shopify store.

Unfortunately, as our agent mentioned, a lot of these marketplaces (Amazon, Trustpilot,...) claim copyright on their reviews, and while it's still possible to import them, it's always best to be cautious.

Having said that, our team is in the process of making it easier to import from platforms without copyright concerns. We'll first start with accepting JSON file from Etsy and expand from there.

We have reached out to you to discuss this further and we would love to hear more of your feedback on how we could improve this to benefit you and other merchants.

2024年5月25日

I can only change 30 charakters so i cant translate reviews by myself and the aliexpress translator is trash

Securelux
ドイツ
アプリの使用期間:2ヶ月
Judge.meが返信しました 2024年5月29日

We're sorry to hear about your frustrating experience. The reason for the 30 character limit for edits is to ensure that reviews can't be modified to maintain the authenticity of the reviews. This is in accordance with Shopify's guidelines as well.

Unfortunately, for reviews imported from AliExpress, they are automatically translated by AliExpress. That said, our team has reached out to you for a solution to ensure that the accuracy of the reviews are maintained. We hope this helps! Please let us know if you're encountering further issues and we will be ready to help!

編集日:2024年8月19日

It's not good. I had to uninstall this app, and the reason for this review is they are still charging me. So I'm not happy and I want my money back.

Embroidery Digitizing & Designs | 25 years experience
オーストラリア
アプリの使用期間:5ヶ月
2024年3月3日

The support is good, but some of the features are extremely limited.

HYKLE
ブルガリア
アプリの使用期間:11ヶ月
2024年2月28日

Paid for the first month and probably wont renew, there is no way to customize the colors of the panels. would be so easy to implement and it fell short

Cash Bait
アメリカ合衆国
アプリの使用期間:3ヶ月
2024年1月24日

I am really Not liking this app, it doesn't offer the best features in the free version, and it is not as simple as people are saying it is

MY COZY HOODIE
イギリス
アプリの使用期間:4ヶ月
Judge.meが返信しました 2024年1月25日

Hi there,

Thank you for your feedback.

Would you be so kind and let us know which features you're looking for?

We're also in the process of redesigning the UI of our app, which will be much simpler and more efficient to use.

We'll also be happy to guide you through all the features. Our team has sent you an email to follow up. Looking forward to hearing back from you soon!

2024年5月9日

Ik krijg de instellingen niet goed op me website

Kleurvreugde
オランダ
アプリの使用期間:5ヶ月
Judge.meが返信しました 2024年5月16日

Sorry to hear that you were having issues with our settings!

We've reached out to you to get you set up the app properly. Our team is available 24/7 on live chat and email. Please feel free to reach us anytime, and let us know the settings you're looking for. We'll get it sorted.

編集日:2020年3月23日

Excellent app, poor customer service. Need to beg and argue to get a simple task completed. Frustrating experiences.
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Seriously we do not prefer any communication further on this matter. Getting one single line of liquid code already need us to send a couple of e-mails, having your CS staff saying No No No No No.

Wish this review section have image upload option so I can show all people the e-mail correspondences we had yesterday.

香港御世家 YUSAIKA
中華人民共和国香港特別行政区
アプリの使用期間:3年以上
Judge.meが返信しました 2020年3月23日

Hi,

Founder and CEO of Judge.me here.

Would you like to go on a call with me to discuss your PageFly <> Judge.me issues so we can fully understand your frustration and improve our integration?

Hope to talk to you soon.