レビュー (30,671)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年5月25日

I can only change 30 charakters so i cant translate reviews by myself and the aliexpress translator is trash

Securelux
ドイツ
アプリの使用期間:2ヶ月
Judge.meが返信しました 2024年5月29日

We're sorry to hear about your frustrating experience. The reason for the 30 character limit for edits is to ensure that reviews can't be modified to maintain the authenticity of the reviews. This is in accordance with Shopify's guidelines as well.

Unfortunately, for reviews imported from AliExpress, they are automatically translated by AliExpress. That said, our team has reached out to you for a solution to ensure that the accuracy of the reviews are maintained. We hope this helps! Please let us know if you're encountering further issues and we will be ready to help!

2024年3月3日

The support is good, but some of the features are extremely limited.

HYKLE
ブルガリア
アプリの使用期間:11ヶ月
2024年2月28日

Paid for the first month and probably wont renew, there is no way to customize the colors of the panels. would be so easy to implement and it fell short

Cash Bait
アメリカ合衆国
アプリの使用期間:3ヶ月
2024年1月24日

I am really Not liking this app, it doesn't offer the best features in the free version, and it is not as simple as people are saying it is

MY COZY HOODIE
イギリス
アプリの使用期間:4ヶ月
Judge.meが返信しました 2024年1月25日

Hi there,

Thank you for your feedback.

Would you be so kind and let us know which features you're looking for?

We're also in the process of redesigning the UI of our app, which will be much simpler and more efficient to use.

We'll also be happy to guide you through all the features. Our team has sent you an email to follow up. Looking forward to hearing back from you soon!

編集日:2024年1月4日

So far everything looks great. We just installed the app, so time will tell of course. Support was extremely fast and helpful when I ran into a snag during the install.

*Update 1/4/24*
Woke up this morning and 817 reviews were duplicated on our website 23 hours ago. Contacted support and Mohamed was absolutely infuriating. He tried pushing the blame on to us for importing the reviews. We have literally been driving for the past two days and have not made any changes to our website or any of the apps installed. He kept telling us to turn off the Shop App syndication setting. Fine, that will remove the duplicates. BUT that will also prevent any new reviews collected by the Shop App from being published. So why, all of a sudden yesterday, did the Shop App syndication become a problem? And why would you try to push the blame on the customer? Nothing was changed on our end.

Retuned Jewelry
アメリカ合衆国
アプリの使用期間:約2ヶ月
Judge.meが返信しました 2024年1月12日

Hi there, thank you for your feedback.

Our team has been looking into the issue and was able to find the root cause. Both the reviews from Shop App and from Judge.me should be showing normally now, without duplications.

Our apologies for the duplicated reviews and for making you feel like it was your fault. We will make sure this won't happen again.

編集日:2023年8月8日

Updated. Did not have a good experience w/ their support. They tell you if your reviews are real or not and make you prove it, which isn't cool considering their agents are random people overseas with no authority or eduction surrounding your company history. Will give them a couple more stars becuase they reached out and tried to help. The interface is decent at least.

Organics Ocean
アメリカ合衆国
アプリの使用期間:約1年
Judge.meが返信しました 2023年8月11日

Thank you for letting us know about your issue and sorry for the frustration.

Judge.me prides itself on being a trusted review platform and we have a strict authenticity policy. We automatically verify reviews based on detecting historical order information from Shopify, and our customer support team will verify reviews collected from other sources (e.g. imported reviews or from the web) as long there is evidence that the reviews are associated with a genuine purchase or order from your store. The process is easy - simply send us a screenshot with the relevant orders. That said, you are free to disable this feature if you prefer (we have also done this for you).

We're sorry to hear that our customer support agents weren't able to address your concern adequately. We do have agents located all across the globe who are well versed on our products and features to be able to provide timely customer support. Our customer support team has reached out to you and we are available to help and will be following up on your concerns.

Look forward to connecting soon!

2023年8月6日

I recently began my Shopify journey and decided to give "Judge.me" a try. Having read numerous recommendations for its user-friendly interface and simple setup process, I was excited to get started.

Pros:
- Ease of Use: The app truly lives up to its reputation with an incredibly user-friendly interface. I had it up and running on my store in no time.
- Functionalities: I love the customizable review requests and automatic post-purchase review requests. They seamlessly integrate with various platforms and work like a charm.
- Support: Their support team was responsive when I had a query, which was a plus point for me.

Cons:
- Pricing: My main gripe is with the pricing of the 'Awesome' plan. While the features are undoubtedly superb, the cost seems a bit steep, especially for someone who is just starting out like me.

Overall, Judge.me offers a solid product with great functionalities and is extremely easy to install. However, I would love to see a more accommodating pricing structure for those who are new to the Shopify space. It could make the difference in turning a trial user into a long-term customer.

KAISU
スイス
アプリの使用期間:24日
Judge.meが返信しました 2023年8月21日

Thank you very much for your detailed feedback!

Besides the Awesome plan, we also have a very generous free plan that will work seamlessly for new stores, especially for email and widget customizations. Our team has reached out to you to discuss it further.

Please feel free to let us know your goals and we'll be happy to come up with a suitable solution for you.

2024年5月9日

Ik krijg de instellingen niet goed op me website

Kleurvreugde
オランダ
アプリの使用期間:8日
Judge.meが返信しました 2024年5月16日

Sorry to hear that you were having issues with our settings!

We've reached out to you to get you set up the app properly. Our team is available 24/7 on live chat and email. Please feel free to reach us anytime, and let us know the settings you're looking for. We'll get it sorted.

2023年9月18日

Great customer support.
However, it was no good for us as they don't allow you to change star shape from rounded to hard edges. So it has a pretty cheap look and feel to it. Perhaps good for dropshipping stores but not higher end products.

Pixie Wing
ニュージーランド
アプリの使用期間:5日
Judge.meが返信しました 2023年9月23日

Hi there!

Thank you for your feedback.

The star shapes bare Judge.me branding so we don't support changing it from rounded to hard edges by default. However, it can be achieved with Javascript and CSS.

If you're feeling technical or have a developer with you, we're very happy to share with you some tips and tricks to make this happen.

2023年10月12日

i havent figure how to add review to my shopify

DML Deal
ナイジェリア
アプリの使用期間:約2ヶ月
Judge.meが返信しました 2024年1月25日

Hi there,

Thank you for your review.

Are you looking to import reviews from AliExpress? If so, you can try out our Judge.me AliExpress Reviews app, which is completely free to use.

For the reviews to show on your store, you can add our widgets using app blocks.

Our team has reached out to you with the detailed steps to import and showcase your reviews. Let us know if we can help out with anything else in the process.