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Really easy to use, easy to customise and the automatic email feature is great for getting customers to review products on your site. All this for free too! I wish there was a more centred review like a 'shop' review rather than each individual product having its own. But overall excellent.
Andrew did a great job supporting me. He mentioned he is new and admitted to not knowing something. I really appreciate his honesty and quickly finding the answers I was looking for.
My only concern is that he plugged my reviews json file into a free online tool to convert it to CSV. He was definitely doing this to help, but this is also a potential risk as PII or other business information could be being farmed from it.
Other than that, I'm happy with the product so far and the support I've received.
A Review app is exceptionally required to get 5 stars to be review app.
Otherwise it would not be able to preserve our 5 star reviews.
I mean just imagine your 5 start review being presented in a 3 star way...
So this app checks out, again.
Other apps send you link to resources when you ask questions. Judge.me team literally fix issues for you. They take the time to help you get better.
The support was amazing ... my issue was not a problem with the software, just customers posting reviews against the wrong product codes. Qualid handled this for me over the online chat in minutes. Highly recommend for simplicity of this tool and the great customer service.
Great app for detailed reviews. Ive been using this app for a while now, the app users interface is easy to navigate and offers seamless experience. Its a must have app for your Shopify store.
I was pretty frustrated with the app for a couple of months because nothing was happening. Then I received an email from a client saying the links didn't work, and they couldn’t leave a review. It turned out that some settings were off. But with Igor’s quick assistance, we figured it out. Now, everything should work fine, and I’m hopeful that this app will prove to be very beneficial.
Awesome app, awesome service. Love that customer service is super fast and very helpful. One of the best review apps on the market. Definitely the way to go with judge.me
igor was very helpful. I needed to update a few pieces of code on the website and he helped me quickly and at a high level. Wont be changing review companies from now on.
I've been using the Judge.Me app for a while now, and it's been working great for my store! It’s super easy to use, and it has really helped in gathering and showcasing customer reviews, which has boosted trust and sales.
What really stood out was the excellent customer support. I had an issue, and Nouhaila from the support team was amazing! She was quick to respond, super helpful, and made sure everything was resolved perfectly. I couldn't be happier with both the app and the support. Highly recommend!