Judge.me Product Reviews , 27.425 recensies
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There is so much unnecessary. Moreover, why do those who comment and ask questions have to be members of my site? I don't want my clients to be bothered about it. I did not like.
We're very sorry to hear that you're having an issue with our app.
But rest assured that customers don't need to be a member to be able to review or ask a question. We have reached out to you and are happy to discuss a solution or setup that would work best for your store.
Hope to hear back soon!
It didn't perform well and it does not have enough features like other review app does. It slows down the website. And I want a refund.
Thank you for your feedback. At Judge.me, we're always improving our app so if you could let us know which features you're looking for, we'll try and find a solution for you.
Our team has also reached out to you to check on the speed issue and proceed with the refund.
Hope to hear back soon!
very slow app and doesn't work properly all the time. Just to load settings, it's extremely slow. Overrated app
Thank you for letting us know about your issue and sorry for the frustration.
If you're checking in Safari, there might be a few configurations that could have caused this. Our team has reached out to you to find out the exact causes. Looking forward to connecting soon!
goog
I am unable to write a review. Could you please help me on this.
One more thing i have two shopify accounts.
Hi there,
We would definitely be happy to help with the concerns in your 2 stores.
Our team has reached out to you to sort this out. Looking forward to hearing back!
Please do not deduction of any amount in my account i requested to you because my billing cycling showing your charges please i requested to you
Hi there!
Sorry to hear that there has been confusion about when the charge was taken from your account.
Since we have a 30-day money-back policy so merchants can explore our Awesome plan freely, we're happy to refund you for this charge. Please check your billing again and if you have any other concerns, please feel free to talk to us.
Hope to have you back!
Cannot import reviews as advertised, import has glitch.
Hi there, thank you for letting us know about the Import bug.
Our developers have deployed a fix for this and import is working normally now. Our team has also reached out to let you know and to make sure everything is how you wanted.
Hope to welcome you back soon!
not working on shopify store
Hi there,
Thank you for your review. Would you be able to share with us why the app is not working on your Shopify store?
Our team has reached out to you but hasn't heard back. Our support is available 24/7 so please feel free to let us know anytime.
Looking forward to connecting soon!
it sucks.
Their native email template editor is extremely outdated and frustrating. It was okay for 2010, maybe, but not nowadays. Emails look super basic, with no upsells, nothing. We wanted to use the Klaviyo integration, but they do not support languages, so you will redirect your French, German, etc., customers to write a review to the default store (English in our case). Amazing no one has taken care of this yet, considering how many reviews and downloads they have and how many years the app has been working. If you don't need much, the app has a free plan with the basics, but if you're serious about your customer experience, scaling, and so on, look elsewhere.
Thank you so much for your feedback!
Our team is working hard to improve our Klaviyo integrations and also our email templates. We will let you know as soon as the localization is available.
In the meantime, our support team has reached out to work with you on setting up the complete email flow using our native email template. Hope it helps!