Judge.me Product Reviews , 27 298 avaliações
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Suporte sensacional, me ajudou em tudo que precisei e muito bem feito....
First off KUDOS TO RON!! At the moment I can't speak directly about the tool itself as I was required to replace the Shopify Review App and other small business owners told me to use your tool. i'm convinced on first blush it likely is a much more robust tool I'll be excited to use. Or have my customers leave reviews on. While I tried to prepare for the export of the old reviews, install of Judge.me and import of the old reviews I had I can say that when I started the proces of installing the app it wasn't clear to me exactly what was or wasn't happening. What I was able to determine was the system did import the reveiws. YEAH. But apparently a step was still skipped who knows how or why, but in this moment of head scratching up popped the chat box with a REAL PERSON. Asking me if I needed some help. And apparently he could clearly see what did or did not happen on the back end. I used to be a system administrator so wasn't afraid to copy/paste the code that somehow was missing. Ron could have done it for me but I wanted to learn a few things. He was extremeley patient. Walked me through all the steps. And then stayed online to be sure I understodd everything I saw or didn't see. I'm super happy with the support outcome.
This app is terrible, i imported all of my Etsy reviews and only 2 of them show up and they don't even show properly.
When I try to contact the about it the screen freezes. Completely useless
Hi there,
We're very sorry to hear that you're having issues importing your Etsy reviews. Upon checking, it seems the reviews have been imported, but as Store reviews, which is why they didn't show on your product page.
Our team has sent you an email with the next step to import these reviews to their correct products. We'll also check with you why the Chat function is not working on your store. Hope to hear back from you soon!
Nice help from Fatima very fast and helpful
I'm new to this app and had a technical question for a feature I did not want to show up on our website. I couldn'y figure it out so I did the live chat with Abraao. Super helpful! The problem is resolved and we're going live tomorrow with this app. Great customer service!
Carlos was fast and very professional.
Works amazing, even the free plan and the support is really good and fast!
Customer Service Review: I have not used it the app yet, but setup, integration, and transition with the live chat box lead by Ron was very helpful. Ron accommodated all of our request in a quick and efficient manner making the integration super easy. I look forward to seeing how the app performs for our business. Thank you Ron.
Great App - Has all the features we needed and the Support was fast and amazing. Highly Recommend!
Works great!