Judge.me Product Reviews App
Cumpre os mais elevados padrões de qualidade da Shopify para velocidade, facilidade de utilização e valor para o comerciante
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Wish we could control how our reviews are exported.
Good app and easy to manage, sometimes slow or a bit unresponsive, assistance is quick and helpful
Subject: Urgent: Review Request Emails
Hello Judge.me Reviews,
I am reaching out to express my concern regarding the review request emails sent to my customers. It is imperative that no emails related to customer reviews or ratings be sent to my clients.
If this issue continues and emails are sent again, I will have no choice but to uninstall your app and discontinue its use. This situation is causing significant problems for my business, and I kindly request that you ensure no emails are sent to any of my customers regarding reviews or ratings.
Thank you for your immediate attention to this matter.
Oualid has been very helpful understanding why I wasn't able to see the reviews on top of the dashboard.
I had a problem with the code in judge.me. I asked customer service and Hoang resolved my problem swiftly and efficiently. I was stressing about it for 1 day and he fixed the issue in less than 15 minutes. Thank Hoang
Have been using the app for several years but recently downgraded to the free version for the moment.
My shop specializes in one-of-a-kind pieces, and it makes the most sense to be able to consolidate my reviews in one review page (available only to $15 a month users), but as I sell a limited number of items per month the cost per review is rather great as I rarely receive more than a couple reviews per month.
If judge.me would consider making a cheaper version for shops that make lets say under a hundred sales per month, I would be happy to pay for it.
Other than that, the app works great, customer service is wonderful, and if I were a bigger business I would never have downgraded.
support team is great, hope you can add CSS to your blocks or html, so they can be customized in experience.
I was getting frustrated with this app initially, then I discovered the live chat icon which seemed hidden away on the page. Initially it said "bot" then I typed in-human support & Cassiano answered.
He was an amazing help and extremely patient. I have a full copy of the transcript addressing all the issues I have been having for the last week.
I went from being minutes away from deleting the app to believing that it can be a great addition to my store.
Many thanks to Cassiano!
Seems to be very well featured, almost confusingly so.
A lot of features (like even just a list of your reviews on a reviews page) that would be useful are behind their paywall.
The app is good but some things are a bit difficult to navigate, however the help chat is SO HELPFUL. I was speaking with Soufiane and he was helping me to import reviews from a previous third part app and I was having difficulty. He told me to do one thing and he did the rest. My day was made. Thank you so much!