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I have always found the support team at Judge Me to be very quick and helpful and have made customisations to my Widgets upon request. Thanks!
Update:
Don and Abdessadek have contacted us through email. Now, our issue is clear. Even though we're not using their app anymore, but trust me, their service is top-notch. Thank you.
Initial Review:
You built the transparency medals, but where is your transparency when you discreetly removed our chat
We're very sorry that this happened. It's surprising for us as well that the chat history is not showing. We have contacted our chat provider to get this sorted.
In the meantime, our team lead has exported and sent you the transcript from our end. Hope it helps!
Great app so far and support has been prompt and very helpful!
Trustworthy Support: When I had questions during setup, their customer support team was there for me. Leandro, in particular, provided precise information and clear instructions. It’s refreshing to work with a team that genuinely cares about its users.
Great support, great app and huge upgrade from what I was using before.
setup is extremely well explained - plus, the chat allowed someone (Ron) to directly install everything and even customize the email templates with logo coloring... really good service
Such a simple user interface, very intuitive, and great customer service. Thank you so much great, this app is a 5/5.
Ps.This is coming from a complete beginner on Shopify, if this was an easy process for me, it'll be easy for anyone.
Depuis que nous avons intégré l'application Judge Me à notre boutique Shopify, nous récoltons de plus en plus d'avis grâce aux avis clients authentiques et engageants. L'installation est simple, l'interface est conviviale, et les fonctionnalités complètes, notamment les avis photo et vidéo, renforcent la confiance des nouveaux clients. Le support client est exceptionnel et toujours réactif. De plus, l'intégration et la personnalisation de l'application avec notre boutique sont parfaites. Nous recommandons vivement Judge Me à tous.
I was assisted by a gentleman named Igor; the professionalism and speed was incredible. Excellent customer service.
Very on point customer service.