Judge.me Product Reviews App

Judge.me Product Reviews App

Avaliações (37 350)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
19 de setembro de 2024

been using for years i love this app. customer service is also brilliant

Paisleys Beauty Room
Reino Unido
Over 2 years usando a aplicação
7 de novembro de 2024

Abraao was helping me and he did a fantastic job. Super patient with me! He explained all the options, helped me get my site setup and made certain everything was working correctly. He's a great representative of the company! For now I'm using the free plan but once I garner enough business i will switch over the the paid plan for sure. Ray C

TMG Apparel
Estados Unidos
3 days usando a aplicação
13 de novembro de 2024

Great app. Support is very helpful and fast at whatever you need customized. Reviews seem to be coming in quicker than the app we used before. Easy installation.

First Source Wireless
Estados Unidos
23 days usando a aplicação
31 de outubro de 2024

perfect app with great support

Kaffeemacher
Suíça
Almost 6 years usando a aplicação
11 de novembro de 2024

Great app! Very responsive support, got an issue sorted under 5min.

Studio52 Magic
Reino Unido
7 months usando a aplicação
Editado a 13 de setembro de 2024

Overall the styling of this app is pretty old, it looks like it's been created in the 2010s. If you want to have it look modern prepare for some serious CSS rewriting and even JS hacking.

The support is good, but it just seems like the architecture behind this was bad from the start and everything custom needs a workaround.

The translation part is pretty bad, I've got a store in both english and romanian and the translation just doesn't sound romanian.

There is no way to adjust the translated texts in the review widget, you have to either accept the default translation or write custom JavaScript to intercept those texts and change them in the page. Doing that causes a flicker where you see the initial text first, then the it quickly changes to your text. You just need to hope the client doesn't notice.

The multi-language review emails allow translation, but you can only set change the text. The product title, which is outside your control, stays in the language set in the admin(EN in my case). So you end up with an email in romanian with products titles in english.

There is currently no way to change this at this point.

This app is just not made for stores that use more than one language at the same time.

Found all this after spending about 3 weeks of my extra time customizing it.

Medans
Roménia
3 months usando a aplicação
Questão respondida por Judge.me 26 de setembro de 2024

Thank you for your detailed feedback. Our team is working on adjusting the Romanian based on your suggestions. In the meantime, hope the workaround works out well.

For the product titles in the review request emails, while we have had this on our radar, we haven't yet found the best way to make this happen. We'll continue researching this subject and keep you updated with the progress. If you have any other suggestions, we're all ears!

22 de setembro de 2024

Igor was so super supportive and responsive while I was panicking with a floating review bar issue - thank you so much for your effective and speedy help Igor!

Change is Nature
Canadá
5 months usando a aplicação
1 de novembro de 2024

i had a storefront change and needed help to put back my rating widget . this company is always great and willing to help .

Tessalove Bridal Crowns , Headbands & More
Estados Unidos
About 2 months usando a aplicação
7 de outubro de 2024

Very helpful in displaying my reviews in a way that increases customer trust. Easy to use and responsive customer service!

Laurel Elaine Jewelry
Estados Unidos
9 months usando a aplicação
16 de setembro de 2024

From all review apps i tried is this the best of all! Nice widget and easy to setup! The support with the setup was next level as he helped me more than needed and expected! Thanks Ron!

Fashion Treadz
Países Baixos
About 1 month usando a aplicação