Judge.me Product Reviews App

Judge.me Product Reviews App

评论 (40,735)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2023年8月6日

I recently began my Shopify journey and decided to give "Judge.me" a try. Having read numerous recommendations for its user-friendly interface and simple setup process, I was excited to get started.

Pros:
- Ease of Use: The app truly lives up to its reputation with an incredibly user-friendly interface. I had it up and running on my store in no time.
- Functionalities: I love the customizable review requests and automatic post-purchase review requests. They seamlessly integrate with various platforms and work like a charm.
- Support: Their support team was responsive when I had a query, which was a plus point for me.

Cons:
- Pricing: My main gripe is with the pricing of the 'Awesome' plan. While the features are undoubtedly superb, the cost seems a bit steep, especially for someone who is just starting out like me.

Overall, Judge.me offers a solid product with great functionalities and is extremely easy to install. However, I would love to see a more accommodating pricing structure for those who are new to the Shopify space. It could make the difference in turning a trial user into a long-term customer.

KAISU
瑞士
1年多 人在使用应用
Judge.me已回复 2023年8月21日

Thank you very much for your detailed feedback!

Besides the Awesome plan, we also have a very generous free plan that will work seamlessly for new stores, especially for email and widget customizations. Our team has reached out to you to discuss it further.

Please feel free to let us know your goals and we'll be happy to come up with a suitable solution for you.

2020年12月11日

Hello, can we hide the judge me reviews on products page when there is No review? It scare customers.

NEON FACTORY
香港特别行政区
1年多 人在使用应用
Judge.me已回复 2020年12月13日

Hi,

Yes you can hide our widgets when there are no reviews. Our support has reached out to set this up for you.

2023年11月6日

It's getting worse. Not as good as the beginning use

TinaCus
香港特别行政区
大约1年 人在使用应用
Judge.me已回复 2024年1月25日

Hi there,

Thank you for your review. Could you also let us know if you're having an issue with certain features?

Our support is available 24/7 and we'd be more than happy to work with you to solve any problems you have.

Please don't hesitate to reach out to us.

2024年5月9日

Ik krijg de instellingen niet goed op me website

Kleurvreugde
荷兰
5个月 人在使用应用
Judge.me已回复 2024年5月16日

Sorry to hear that you were having issues with our settings!

We've reached out to you to get you set up the app properly. Our team is available 24/7 on live chat and email. Please feel free to reach us anytime, and let us know the settings you're looking for. We'll get it sorted.

编辑时间:2021年11月4日

The app does what it's supposed to do. The support is readily available and very great.
But, honestly, the user interface is VERY bad. One of the worst and most counter intuitive interfaces I have ever experienced.
Settings are scattered everywhere; even the wording of parameters is a mess.
To be honest, I wouldn't use it if I were to open anther store.

Odin's Treasures
英国
6个月 人在使用应用
2023年2月3日

I had an AWSOME and kind customer service rep once named "Thanh". Then I had the same reoccurring issue that I needed help with a month later, and got connected to a woman named "Zineb" who was very dismissive and short with me as if she could care less. Then I asked her a question, and she then asked me to elaborate just so she could send me a generic copy and paste message that didn't answer my question AT ALL (only five seconds later after I elaborated). Just plain rude to me. Not sure what her issue was. It's almost as IF she had her hopes of catching me trying to verify a fake review because she immediately asked me for proof as if I was lying when Thanh never asked that.. instead, Thanh was just very helpful and kind... . I was trying to verify a REAL customer review... which isn't something that's automatically done, you have to reach out to them to help you do that every single time.

Carrington Beauty
美国
5个月 人在使用应用
2024年1月4日

dificil de entender

Mascotas mimosas
西班牙
4个月 人在使用应用
2024年1月24日

I am really Not liking this app, it doesn't offer the best features in the free version, and it is not as simple as people are saying it is

MY COZY HOODIE
英国
4个月 人在使用应用
Judge.me已回复 2024年1月25日

Hi there,

Thank you for your feedback.

Would you be so kind and let us know which features you're looking for?

We're also in the process of redesigning the UI of our app, which will be much simpler and more efficient to use.

We'll also be happy to guide you through all the features. Our team has sent you an email to follow up. Looking forward to hearing back from you soon!

2023年11月9日

Mucho potencial pero el mismo soporte me comentó acerca de la enorme cantidad de bugs que tiene la app. No se pueden editar las reviews y el traductor no sirve para tu idioma deseado. Mucho potencial pero con esos pequeños errores prefiero pagar Loox. Una decepción.

HappyGun™
智利
3个月 人在使用应用
Judge.me已回复 2023年11月22日

Thank you for your review! We were adding a new redesign for our app at that time. The redesign brings out many improvements, both UI/UX and new features. However, along with it, there might be some minor bugs, which we've worked on and fixed immediately.

Also, you can import the translation using our CSV file template. If you're happy to give us another go, we'd be thrilled to work with you to achieve this.

Hope to hear back soon!

2023年10月12日

i havent figure how to add review to my shopify

DML Deal
尼日利亚
大约2个月 人在使用应用
Judge.me已回复 2024年1月25日

Hi there,

Thank you for your review.

Are you looking to import reviews from AliExpress? If so, you can try out our Judge.me AliExpress Reviews app, which is completely free to use.

For the reviews to show on your store, you can add our widgets using app blocks.

Our team has reached out to you with the detailed steps to import and showcase your reviews. Let us know if we can help out with anything else in the process.