Judge.me Product Reviews App

We love the Judge.me app, it is simple to use, we imported our reviews from Etsy which was a massive help. The customer service is great and super quick! 5 out of 5!

Support is super helpful. They verified over 400 reviews that I manually imported from resale platforms and helped me reach 100% authenticity with a quick turnaround. :)

The lack of adaption for businesses is not only disappointing, it's insane. I'm so confused at the thousands of positive reviews here.

After reaching out to support as to why it's required that someone leaves;
- A title for the review
- Their full name
- Their review
- Their email
And explaining that it's more important to capture reviews than make it a multi-step process (friction heavy) for someone to leave a review, here's the "response" from Andrew:

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"Our logic dictates that without an email, we are unable to send a confirmation email after a review has been submitted on our website."

Firstly, it's not your website. It's ours. Judge.Me should not have access to our customers data, and nor should they dictate how their customers operate their own eComm sites.

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"This is necessary in order to verify the authenticity of the review. As our website does not have any restrictions on who can leave a review, the verified badge is crucial in ensuring the credibility of the reviews."

Again, Judge.Me does not get to dictate how we verify reviews. Businesses have their own processes (i.e. tracked emails, using our own email apps).

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"Therefore, we kindly request that an email be provided in order to proceed with the review process."

Yet again, Judge.Me does not get to force OUR customers on OUR websites to provide information a) we ALREADY HAVE and b) adds time to leaving a CRITICAL review.

Uninstalled.

EDIT/UPDATE: They asked me to continue a conversation to see what "solution" they copy/pasted information from their terms and conditions/compliance. So, rather than actually trying to help, they intentionally wasted more of my time and treated our small team like idiots.

Fantastic Support & Easy Setup!
Judge.me is an incredible review app for Shopify! The setup process was seamless, thanks to Abraão, who was super helpful and quick to reach out via chat. He guided me through everything, answered my questions promptly, and made sure the app was fully optimized for my store. The features are great, and the customer support is top-notch. Highly recommend this app for anyone looking to streamline their review management!

It's truly a great app, a must-have for Shopify. The support team is amazing and makes every effort to solve any issues you have. The price is very reasonable, and I really appreciate it. A special thanks to Lorenzo from the support team for providing excellent assistance.

I have been with Judge.me for about 6 months so far and they are fantastic! Easy to use interface and their customer service is always quick and super helpful!

Great experience and support from Victor, Han and Igor from Judge.me team. After installing the app I wanted to make additional changes to the design that were not directly supported within the widgets customization options. They made were quick to respond, friendly, understood my requirements and made all the changes right away. App works great and with their help it seamlessly integrates with my overall theme.

Thank you for providing an amazing support.

Excellent product, pricing and support. Felix is fantastic to work with and did an excellent job! I am very happy with how easy it is to get reviews from our customers and that the team is so supportive for any customer service issues.

"Exceptional Support from Judge.me Team!

I had an issue with my store today, and the support team at Judge.me went above and beyond to help me resolve it quickly. They were incredibly responsive, knowledgeable, and patient throughout the process. Their guidance made everything so much easier, and I couldn’t be happier with the outcome. Thank you for providing such outstanding customer service—I highly recommend Judge.me to anyone looking for a reliable review app with amazing support!"

Mohamed replied in seconds and was great! Also, the app is very convenient and I like the Automated emails, as well as the integration in customer accounts and other widgets