Judge.me Product Reviews App
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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OK app - I dont like they want all kind of informations from customers, so customers can think its SPAM.
We're sorry to hear about your experience with our app.
We aim to ensure compliance with legal requirements and protect both merchants and customers. The text displayed is often necessary to inform customers about their rights and data usage, ensuring transparency and trust.
We understand your concerns about overwhelming customers and have taken your feedback into consideration to improve the user experience.
Been using this app for quite some time now and was very happy with the service. However, recently they made a change to the application where only the initials of the reviewer are shown for unverified reviews. This is a challenge for us as we collect genuine reviews through whatsapp, but they are considered unverified by Judge.me. Hence only the initials are shown, and this brings down the credibility of the product page.
Its aight, but other aps have more control. You can't really regulate reviews on this app, not too user friendly. Definitely not as optimal as some of the back in the day review aps. Too much eye noise, too many menus for something which should be pretty simple and user easy. Lots of fancy bells and whistles. If you're into that kind of stuff, this app may be for you. If you're looking for something simple, bare bones, this ain't it. Customer service is good.
Hi there,
Thank you for your detailed feedback. You're right, the app could have been simpler and easier to use.
And as a matter of fact, we have redesigned our entire UI to achieve that while still keeping all current features and adding new ones. In case you want to give this new version a go, we'd be thrilled to have you back!
I so far really like it. This App is super easy to use so far and I even got an email from an actual person saying they went and checked on my website to make sure it works so Thanks whomever you are!!! Lol
Just tried to install not working for me. then contacted not responding. I respect other peoples review, but waiting response. I will increase the review depend on funtionality. Thanks.
Hi there,
Thank you for your feedback and sorry to hear that the installation didn't work well for you.
Upon checking, our team had replied to your emails. Hope they didn't end up in spam :(
But besides emails, we also have a live chat team 24/7. Please do feel free to reach us anytime.
It doesn't offer much in the free plan, would have liked to remove the branding from emails and also get photo reviews included in this.
Hi there!
Thank you for your review. We just want to let you know that the photo reviews feature is completely free to use.
Disabling branding is, in fact, available on the Awesome plan, but we have observed that customers are more likely to leave a review if the email is Judge.me branded.
Our team has reached out to you to discuss this and the other features you're looking for on the free plan.
Looking forward to connecting soon!
amazing thank you so much....................................................................................................................................................................................................................................................................................................................................................................
Overall good app but lacking a lot in terms of visual customization. You need to add code to change the colors of simple things like the "write a review" and "submit" buttons, the email templates aren't very nice to look at either. But customer support has been good so far.
I installed the app due to no performance, I did not get any results; not one single review from 120 emails that was sent out.
I did like the app but, cannot justify paying for an app that did not perform. I want to point out that I was on chat with "Ceasar" and find the customer service 5 stars.
Hi,
Founder and CEO of Judge.me here.
Very sorry to hear this, that's definitely not the performance we want for our customers. We've reached out to you to see how we can help with optimizing conversion rate.
Hope to talk to you soon!