Judge.me Product Reviews App
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
评论 (37,386)
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setup is extremely well explained - plus, the chat allowed someone (Ron) to directly install everything and even customize the email templates with logo coloring... really good service
Support has been great and the product is working perfectly.
Update:
Don and Abdessadek have contacted us through email. Now, our issue is clear. Even though we're not using their app anymore, but trust me, their service is top-notch. Thank you.
Initial Review:
You built the transparency medals, but where is your transparency when you discreetly removed our chat
We're very sorry that this happened. It's surprising for us as well that the chat history is not showing. We have contacted our chat provider to get this sorted.
In the meantime, our team lead has exported and sent you the transcript from our end. Hope it helps!
great support. they helped me install the review widget. they were very helpful and knowledgeable.
Complete lack of privacy for store owners and any customer that posts a review with this app! They publish your info on their website and shopping portals for the world to see. This is a clear violation of privacy especially if you run stores that sell products that are very discreet in nature. Do not use if you respect your customers privacy.
We're sorry to hear of your frustrating experience.
The ways in which we use and process personal data are GDPR compliant, we only collect the personal data required to operate our services. We are also processing your data erasure request and will update you shortly once this is done.
The reviewer however, has full control over what is public or not, including the reviews. They can at any time unpublish their reviews or even completely delete them.
In addition, the reviewer can choose how their name is displayed, including making it anonymous. They are free to change this whenever they want by logging in to their profile. This is to give reviewers more control over their reviews and their data.
We understand that the reviewer name logic could be improved and this is something that the team is working on.
Our team lead has been trying to get in touch to explain and we look forward to be able to connect with you.
Thank you Miss Hakima for helping me so much on my review settings on my store. You really did an awesome job. Very accommodating and easy to work with. I really appreciate you
Great app, excellent support. Great price too
Support is so helpful- Would recommend to anyone looking to replace their review system
Fantastic customer support and an excellent app. I had problems with the initial installation but it was quickly resolved by Samuel and Mohamed. I was impressed with how quickly they resolved the problem.
Lots of customization options and excellent widgets too.
Easy to implement and customize according to your brand. Quick customer service.