Judge.me Product Reviews App
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
评论 (37,366)
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Awesome! Anything you cant figure out will be easily assisted with their team. Fast responses and quality customer support.
quick resolution to a probelm
Abderrahman was veryyyyyy nice und helped me a lot!:) Greetings germany
I have tried to get a refund for 6 months of unauthorized charges, when I contact them they balmed Shopify, now Shopify is tying to get in touch with them and all we get are crickets, I never authorized any charges for the last 6+ months and on top of that my store has been deactivated for the last two years!! Quick on charging your credit card but not as much when you have a complain about billing, I have been waiting for a refund for months now, hopfully someone will respond to our emails now...
Hi there,
We're sorry to hear that you're having a delay with the 6-month refund. It's never pleasant to have to wait for a refund.
However, when checked, we weren't able to find a previous conversation on this. We could also only find 1 payment event, which was from a trial so there was no charge for it.
Our team has sent you a follow-up email. Please feel free to reply to us anytime. We're more than happy to investigate this further for you.
I initially gave 4 stars because I just added the app to my Shopify store and haven't used it much. The representative installed the app to my store and included my brand color, for FREE. Fast forward TODAY and I needed to do a product switch because I mucked up and the representative was chill and accommodating. The process was simple. I'm giving FIVE STARS because I notice a pattern... Judge.me makes it easy to do biz and do biz with them (as in customer service). Keep up the good work.
i want to take a moment to recognize Rodrigo, an invaluable member of the team at judge me. Rodrigo's professionalism, expertise, and dedication to his work shine through in every interaction. As a user of the app, I've had the pleasure of benefiting from Rodrigo's exceptional support and assistance. His prompt responses, thorough explanations, and willingness to go the extra mile have made my experience with the app seamless and enjoyable. Rodrigo's contributions play a significant role in the success of judge me, and I'm grateful for his exceptional service. If you're looking for top-notch assistance and support on the app, look no further than Rodrigo. Thank you, Rodrigo, for your outstanding commitment to excellence!
I will recommend Judgeme anytime. Whenever i run to an issue, they just jump on it and help me solve it. Thank you Victor for the quick response.
The support I recieved from Abderrahman today has been incredible. Had a couple of issues with exporting and importing reviews, and Abderrahman helped guide us through the process, fix issues himself and now we have everything working as expected. Thank you for the speedy process and quick responses :)
Judge me is one of my favorite app. Damn! the app itself has very high customers review around the world. but today i want to talk about their customer support. 'ABDERRAHMAN' one of the staff from support team, i find him very helpful to me and solved my problem. I would highly recommend to use Judge Me app and interact with their support to solve the issues. Thank you so much for providing such a wonderful app.
Best Regards,
Best Buying Online Team
Ron was a great help and got us up and running in no time at all!