Judge.me Product Reviews , 20,120 条评论

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2023年11月25日

Its aight, but other aps have more control. You can't really regulate reviews on this app, not too user friendly. Definitely not as optimal as some of the back in the day review aps. Too much eye noise, too many menus for something which should be pretty simple and user easy. Lots of fancy bells and whistles. If you're into that kind of stuff, this app may be for you. If you're looking for something simple, bare bones, this ain't it. Customer service is good.

ZetaComposites
美国
3个月 人在使用应用
2023年8月29日

I am basically satisfied with the functionality.
However, I am currently stuck with an issue regarding the correct reflection of edited review titles and anonymous names of reviewers on the online store, as per customer requests.
While I have received responses from customer support, their explanations frequently contradict each other. This has led both me and the customers to confusion about where the thread of problem-solving lies.
I believe that having the function to edit reviews from the dashboard without causing inconvenience to customers is essential, but it seems that this functionality is not working correctly. I requested the customers to take action to disapprove the edits, but even after taking the action that should revert the review to its original state, nothing seems to change.

Botarhythm - ボタリズムコーヒーロースターオンラインストア
日本
6个月 人在使用应用
2023年10月23日

This app hasn't been the easiest to work with, but I'm making my way through. I initially hired a specialist to get me going and now learning my way through using the app. I just utilized their online chat help today 10/23 to get a csv file uploaded to initiate a manual review request. The agent was super helpful and he helped me get the task completed!

Peterson MADE
美国
大约2个月 人在使用应用
2023年10月26日

Just tried to install not working for me. then contacted not responding. I respect other peoples review, but waiting response. I will increase the review depend on funtionality. Thanks.

Jacobax
瑞典
28天 人在使用应用
2023年7月28日

Was loving it until recently. I had an entire review page for my customers, even made a QR Code card to send them straight there, but as of recent my review page completely disappeared. I didn't know why until I went into their app and saw they made the review page function a "$15 paid plan only" Which I don't have because I'm a tiny business and I'm sorry but $15 a month for a review page is way too much when you start adding up everything else as a solo business owner. And to also not be notified was kind of messed up

Create-O Potatoe
美国
12个月 人在使用应用
Judge.me已回复 2023年8月21日

Sorry to hear that you were having an issue with the All Reviews Page, but maybe there has been a slight misunderstanding here?

The Reviews page is always a part of the Awesome plan and we'd definitely try and notify merchants in case we add or update our features. Regardless of the reason, we have reached out to you to get the QR code back on track. Hope it helps!

2023年9月8日

It doesn't offer much in the free plan, would have liked to remove the branding from emails and also get photo reviews included in this.

AVP
印度
2个月 人在使用应用
Judge.me已回复 2023年9月13日

Hi there!

Thank you for your review. We just want to let you know that the photo reviews feature is completely free to use.

Disabling branding is, in fact, available on the Awesome plan, but we have observed that customers are more likely to leave a review if the email is Judge.me branded.

Our team has reached out to you to discuss this and the other features you're looking for on the free plan.

Looking forward to connecting soon!

2023年2月8日

I so far really like it. This App is super easy to use so far and I even got an email from an actual person saying they went and checked on my website to make sure it works so Thanks whomever you are!!! Lol

Bettermushrooms
美国
3个月 人在使用应用
2023年5月2日

The tool wasn't super easy to setup. Their instructions do not quite match the process (as if Shopify has been updated since they made their tutorials, but they haven't updated the tutorials). Their email customer support redeemed them though; they were quick and were able to install the widget as desired.

BD Products
美国
大约21小时 人在使用应用
Judge.me已回复 2023年5月24日

Thank you for letting us know about your issue with the instructions.

We will try our best to make sure all documents are up-to-date. In the meantime, please feel free to reach us any time you need. We're here to help 24/7!

2023年11月28日

We have been using this app for a while now and are actually very excited about it. It works very well and has many integrations and options. The support is also fast, friendly and good. The only thing that bothers us and our customers (there are some complaints about it) is the forced entry of the email address in a review. This makes absolutely no sense. Especially if you order as a guest. That's why we can only recommend the app to a limited extent.

Battl Victory Records
美国
2022年4月29日

The app is great however it has limitations that need to be corrected. If you have many products and group the reviews Google Merchant will give you an error on the reviews and will not show them due to 'too big'. A workaround is to break the single XML file into multiple smaller files and submit it as a zip file which Google recommends and accepts.

Uniqfind
加拿大
接近4年 人在使用应用