Judge.me Product Reviews App

客服很给力

Judge me is a good tool, the AI customer support is not ideal. The live customer support is both helpful and responsive though. The flow takes a bit of time to monitor and work through but would recommend.

Been using Judge me for over a year now, and overall it's a good experience with the staff mostly being able to answer most of the questions and resolve most of the issues you have.

works well with a neat UI for an affective UX but some new tasks can be confusing. The good thing is the customer support is on it. They're quick to help and point out the how and why of things.

It looks nice when its uploaded and displaying. However, it's not as user friendly when setting it up or on the collection page for that matter. Also there is no way to submit review request through text message. If you don't get the customer email it will be hard to get a review.

Judge.me was very quick to respond to my question, and persisted in asking me questions, working behind the scenes, and correcting the situation - really great customer service! Why I gave only 4 stars: their response was that their widget was taking longer to update and I would just have to wait for it to update - it had already been over a month :(

Not as intuitive as I thought it would be, had to look up several YouTube videos for directions and had a hiccup while using Mozilla Firefox after migrating from Chrome, so now I have to head back to Chrome in-order to use this app. Might change my mind as I continue to use the app, but 3 stars for now as someone who's just starting out. Customer service (Felix) was an excellent helper, though.

The online customer service was able to help me resolve my issue—that's fantastic! The user experience is quite good, and the free plan meets my expectations.

I switched form another app that I had been using for 4 years, and they were no longer offering a free plan so I needed something to take over, sadly this one technically didn't have what I wanted for free either, but I was able to find something that I could use in the mean time. with that being said I did have to contact someone to help me with adding the widget and placing it in right spots, and the rep, was able to do just that! He was great and patient with my "picky-ness. :D

Very low flexibilty if you need to correct imported reviews from other platforms (ie: you mismatch the skus on an import) On the other hand, not being flexible allows the app to be more trustworthy for the customer.