Judge.me Product Reviews App
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客服很及时回复我的疑问，并且支持中文对话，帮到我很多忙，很感谢！很好用。
(This bug has been fixed, and I'm still willing to give it a 5-star rating.)
If I hadn't chosen Judge.me initially and accumulated over 2,000 reviews with it, I would have uninstalled it without a second thought. The $15/month plan is a complete waste of money. I have products that don't require review requests, but they're not working. I've had this bug for 10 days and they still haven't fixed it. I'm so disappointed in them.
We’re very sorry for the frustration you experienced, and we completely understand how disruptive it was when the product exclusion feature wasn’t working as expected. The original bug affecting product exclusions has since been fully resolved, and everything is now functioning properly.
During the issue, we suggested a temporary workaround using the “judgeme_excluded” tag to help manage exclusions, and we’re glad that method worked reliably in the meantime. We’ve confirmed that your settings are now working as intended, and we’ll continue monitoring to ensure everything stays stable.
Thank you for your patience and for bringing this to our attention, your feedback helped us identify and resolve the issue for all merchants.
Judge.me has been a reliable and effective tool for our store. From seamless integration to daily operations, it handles review collection, reminders, and display with great flexibility. Customizable templates, rating filters, and support for media-rich reviews have noticeably increased customer trust and conversion rates. The team provides great support and regular feature updates. Excellent value for any merchant looking to leverage authentic customer reviews.
“I’ve used Judge.me Reviews for my online store and it’s been fantastic for boosting trust with reviews. But the real standout was the customer service from Oualid. When my collection pages stopped showing star ratings (harming conversions), Oualid responded quickly, walked me through fixes with clear, patient guidance, and followed up to ensure everything worked perfectly. His dedication and expertise turned a frustrating issue into a smooth experience. Judge.me’s features are great, but having support like Oualid—who truly cares about solving problems—makes it an easy choice for any business. Thank you, Oualid!”
This is indeed a very useful plugin, but I hope you can consider adding support for more languages, such as Chinese and Japanese.
We’ve been using Judge.me for a while now, and it has completely transformed our experience! Recently, we ran into some issues. But the customer support team, especially Andrew, jumped in right away and helped us resolve the problems quickly. The app itself is extremely flexible. We can adjust how reviews are displayed to match the vibe of our store, and gathering customer feedback has become easier than ever before. For any merchant worried about review apps clashing with their website, Judge.me is trustworthy. It’s not just a tool; it’s like a support team that’s as invested in the success of our store as we are.
客户服务速度非常快，态度非常好
I've used JudgeMe now for a number of years. Any issues I've encountered over the years (largely due to theme changes or tweaks in design) are always swiftly responded to with dedicated support. If you are looking for a solid review app that is user friendly and comes with real customer support then you cant go wrong with Judgeme.
The customer service was very responsive — they addressed my issue promptly and resolved it quickly and professionally. Excellent experience!
At the beginning, there was an issue with the reviews displayed on the page. I sent an email to the developer to inquire and received a quick response, which also efficiently resolved the problem