Judge.me Product Reviews , 26,724 条评论

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
编辑时间:2024年3月18日

* UPDATE*

Since writing this review, I was directly contacted by the team which was quite sweet. You can tell they really care. I was informed that my concerns were valid and they have actually been working on an updated version of the navigation that will be widespread very shortly.

I was given early access to the new app, and it's so much better! I find it way easier to navigate and you can tell they really listened and addressed the issues with their navigation. And as mentioned, if you are still having a hard time finding something they are available 24/7 to help and I've never waited longer than 1 minute for someone to answer.

Honestly now I don't have any issues at all with judge.me, they're great and I'd recommend them to anyone with a shopify store wanting to add reviews.

***

(Previous review):
Look it's a helpful app and it does the trick for having reviews up on your site, however I do find their app is tricky to navigate even when upgrading to awesome. Customising the look and feel of emails is super confusing and hard to navigate. It seems like their whole layout is outdated and things are poorly organised.

That being said, their customer service is quick and helpful. I just wish they fixed up the app a little bit and it would save users + their staff time by not having so many questions to ask on how to use the thing.

Customer service = great
Review collection/automation = also great
App itself/customisation = not the clearest

Blue Tung
澳大利亚
大约1年 人在使用应用
2024年4月12日

To build a successful app, it's essential to have not only good programming but also excellent customer service, and Judge.me certainly ranks among the best in customer care that I've ever encountered. I recently encountered a minor issue with duplicate review results flagged by Google Search Console. Upon contacting their support team, they were prompt and readily available. Simply granting access to my theme's code allowed them to resolve the issue in under 20 minutes. I highly recommend this app, not only for its review features but also for its exceptional customer service.

Malìa Lab
意大利
3年多 人在使用应用
2024年2月19日

TLDR: 10/10 stop driving yourself crazy trying to pick the best review platform to commit your business/Shopify too...Judge.me is it

Judge.me is absolutely phenomenal and fairly priced. When we were first starting out, we spent forever searching for a review platform to commit to as we grew. There are a plethora of verified review services out there, and most of them are convoluted, don't integrate cleanly/seamlessly and are ridiculously expensive; focusing their pricing on large corporations. Not Judge.me.

3+ years and almost a thousand reviews later...we are so glad to have chosen Judge.me! It is as close to perfection as you can get for a platform like this. They allowed easy importing of our original Shopify reviews. The app setup and integration into our Shopify website is easy, quick and doesn't bog down the site; everything looks wonderful. And they are always improving as new Shopify and web development updates come out.

The UI of the app is clean and intuitive for the most part; making managing reviews, request emails and customer support super easy. A really awesome feature is being able to group reviews from different product listings. This is great for bundles/product variations that are a different product listing than the original that has reviews. You can use this to display your reviews on these separate listings so they aren't empty when you already have captured relevant ones on your other listing.

This is all without mentioning that the bulk of our other Shopify and marketing services have seamless integrations with Judge.me. A HUGE kudos to the Judge.me team for building out their software and working with/allowing other devs to create all these integrations. Every time I wonder if a new app (no matter how big or small) will have a Judge.me integration....it always does! Phenomenal.

Judge.me team, I wish you all the best and hope to see you continue to grow and take over the overpriced and convoluted competition!

1 Shot Energy
美国
2年多 人在使用应用
2024年3月11日

Love Judge.me! Been using it for our 3D filament for YEARS! I think it was one of the first apps we downloaded and we're still using it today. Works great, easy to customize and customer service has been perfect. Sent a message a few hours ago, and received a helpful reply not long ago!

GreenGate3D
美国
大约4年 人在使用应用
2024年3月9日

Our store has been using free version and even with that experience has been pretty smooth for integration. Considering converting to paid soon as we start getting more reviews monthly!

Mini Me By Nisha Gera
印度
接近3年 人在使用应用
2024年3月20日

Exceptional Service and Expertise from Mohamed at JudgeMe

I recently had the pleasure of being assisted by Mohamed from the JudgeMe customer service team, and I feel compelled to share my exceptional experience. From the outset, Mohamed demonstrated an extraordinary level of dedication and patience, diving deep into the specific issues I was facing with my site.

Over the course of two hours, Mohamed meticulously worked through each problem, combining his deep knowledge of the platform with a genuinely solution-oriented approach. His expertise not only as a customer service representative but also as a Shopify expert shone brightly throughout our interaction.

What stood out most was not just Mohamed's technical skillset, which is impressive on its own, but his unwavering commitment to ensuring that every issue was resolved to the highest standard. It's rare to encounter someone so dedicated and proficient in their role, and Mohamed truly went above and beyond to support me.

Thanks to Mohamed, my site is now running smoothly, and I've gained valuable insights into how to better manage and optimize it moving forward. His assistance was invaluable, and I cannot thank him enough for his time, effort, and the positive impact he's had on my business.

For anyone seeking support from JudgeMe, know that you're in excellent hands, especially if you have the fortune of working with Mohamed. His expertise, patience, and dedication are truly exemplary, making him a standout Shopify expert.

Thank you, Mohamed, for everything. Your help was not just appreciated; it was transformative for my site and my business.

Vaitsi Cosmetics
希腊
接近3年 人在使用应用
2024年4月2日

I know there are quite a few review apps out there and I went with Judge.me as it is a tried, true, and highly rated solution. I started with the free plan until I got enough traction to warrant the paid version, which is still very cost effective. Not only has the product been solid and has loads of features, but I had an issue with something displaying that I did not want and Don responded within a half hour at 11PM PST. I certainly wasn't expecting a resolution that evening, but Don took care of it right away. Great customer service and product!

Stance Caddy
美国
大约1年 人在使用应用
2024年4月16日

We have been using Judge.me for a while for our review collection and find it has been super beneficial and very easy to use and customize. I hope one day there could be an option to upgrade and integrate with Google Customer Reviews (not just product reviews) but I understand that is probably a hurdle with Google itself. Overall very pleased with the app and customer support.

Equipatron
美国
1年多 人在使用应用
2024年4月16日

I have been using judgeme from almost 2+ years or more and its the only app i am using for my multiple stores i started using it when the app was just launched and had less then 100 review its great to see that it has now lot more users and review and always i got my issues resolved at earliest every one behind judgeme is working really amazing and i would also like to speciall thanks Felix who helped me to resolve my latest issue which i was facing.

Prosellers
印度
大约1年 人在使用应用
2024年4月5日

I've been using Judge.me for reviews since migrating from Big Commerce to Shopify in early 2023 and the app is great! Migration was easy, tech support very helpful. Reviews look great and customers love how easy it is to use. I've used Yotpo, Trustspot and TrustPilot and none of them came close to Judge.me! This way better and overall a better value. Gabriela just helped me move all my app customizations over to the most recent update of my Shopify theme and everything looks and works great. Highly recommended from someone who has used review platforms for 11+ years now

Fit for a Pit
美国
12个月 人在使用应用