Judge.me Product Reviews App

I wanted to share my experience with the Judge.me app on Shopify because I've been genuinely impressed. I've been using it for a few months and it's become a vital part of my store's credibility.

Here's what stood out to me:

Straightforward Setup: I'm not a tech wizard, and I was relieved at how easy it was to get Judge.me up and running. The installation was simple, and the interface is pretty intuitive.

Surprising Features in the Free Version: Honestly, I was expecting the free version to be super basic, but it offers a surprising amount of functionality. I'm getting a good number of reviews, and the basic SEO features are a nice bonus. It allowed me to test the waters and see if reviews were going to work for my store without a financial commitment.

The Paid Plan is a Good Value (If You Need It): Eventually, I upgraded to the paid plan. While the free version is great, I wanted more control over customization and the ability to showcase photos in reviews. The pricing feels fair for the extra features you get. You really need to decide if the advanced features are worth the cost, but for me, it made sense.
The Real Star: The Customer Support: I had a question about Rich Snippets the other day, and the support I received was excellent. Lorenzo was incredibly helpful, understood my problem quickly, and guided me through the solution. It's rare to get that kind of responsive and helpful support, and it made a big difference. It’s one of the reasons I am writing this review.

Things to Consider:

While the free version is great, the design customization options are limited. You'll need the paid plan to really make the reviews match your store's branding.

The sheer number of features in the paid plan can be a little overwhelming at first. It might take some time to explore and understand all the options.
Overall:

Judge.me has been a positive addition to my Shopify store. It's helped me build trust with potential customers and increase conversions. While the paid plan has its benefits, the free version is a great starting point. But honestly, what really sets it apart is the responsive and helpful customer support. If you're looking for a solid review app with great support, Judge.me is definitely worth considering. It’s a good all around solid app.

We've been using this app on multiple stores for 6 years now. We love that they have a great free plan to start with, and that the paid plan is a super fair price. They're always adding new features, and their support is excellent. Will continue using for years to come!

Great App, for reviews at a reasonable price. We have tried a few reviews apps, always tested out first on the free plan.
Judge Me free plan is pretty good, but once you are ready to step up into the paid plan, you will find it offers everything you need - I am hoping that it will also help with google and SEO.
Excellent service - fast response from support, when needed. We are really enjoying this app and its compatibility with other integrations we use.

I recently utilised Judge.me for managing customer reviews on my e-commerce platform, and I am exceptionally pleased with their service, particularly their prompt responsiveness. From the moment I integrated their system, the setup process was straightforward, with clear instructions and an intuitive interface that required minimal effort to implement.

What truly sets Judge.me apart is their outstanding customer support. I encountered a minor technical query during setup, and their team responded within hours, providing a concise yet comprehensive solution that resolved the issue immediately. Their proactive approach and rapid response times demonstrate a commitment to ensuring a seamless user experience.

Additionally, the platform’s features, such as automated review collection and customisable widgets, have proven highly effective in enhancing my store’s credibility and engagement. Judge.me’s prompt service and reliable performance have exceeded my expectations, making it an invaluable tool for my business. I wholeheartedly recommend Judge.me to any business seeking a robust and responsive review management solution. Five stars!

We've been using judge.me for years now and has been great. I do wish some of the features were more intuitive to use (e.g. product grouping) but judge.me has worked for us to collect reviews from our customers. It syncs with Google products. works well with Klaviyo and PageFly.