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The app works fine - this app company/process is horrible. I tried it, installed it and deleted it before the trial. Typically when this happens, your account is deleted as well. However, mine was not. I have to contact the company to delete and unsubscribe my account - ok. But through the app store there is no way to get a hold of them. I had to go through shopify help to get to them, and i don't even know if i was sent to the correct spot. Really poor process and customer service to make people jump through hoops to try to find you to unsubscribe.
Hi Bigfoot Graphics - We apologize for any inconvenience. As mentioned and evidenced on an email, you uninstalled after the 14-day trial which is why you were charged. We are happy to still refund you. Also, we have a Support page on our main website, www.readytojump.co and also have a Support button on our Jump Dashboards at the very top. That said, we will see how we can best enhance our communication options to make them even more accessible. Have a nice 2024 and please let us know if there is anything else we can do to help.
Jump is exactly what we are looking for the features are endless and the affiliate storefronts are a huge hit with our influencers!
The app works fine Love Jump
You get much more value than the actual price you pay.
JUMP made launching our affiliate program a breeze. Easy setup, great customization
My only regret is not installing this app sooner. Fantastic features and a great team! Thank you Jump!
JUMP gives my brand ambassadors the freedom to curate their own storefronts, boosting their engagement and sales. Plus, it's affordable and easy to use!
Super easy to use and has a ton of features that no other affiliate platform had!
Quick setup, great results – Jump nails affiliate storefronts.
Jump simplifies affiliate program management. Quick setup, robust features, and superb support. Love it!