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We've only just started using this app so my rating is more a reflection on the service than its usability. The service has been above and beyond and having just moved over from Trustpilot we are excited to see all of the things Junip can do. We have a difficult store set up and it's the first one that's been able to accommodate that for us.
The support is great and the app is easy to use; I'm very pleased with it and look forward to using it in the future as my business grows.
Quick, fast, easy and world-class customer support. We got onboarded by Marcus quickly and thoroughly. We couldn't be happier with Junip
Rarely is it ever easy to switch to another platform, but I can confidently say this was the simplest and smoothest process I've ever been through! The Junip team is incredible and was willing to join multiple calls to help answer every question we had (s/o to Etash for all of his help!) We're a small team with no developer help and we were easily able to migrate everything over from our previous platform within 1 hour. We ran a one-time campaign and received 44 new reviews within the first few hours. Highly recommend to any Shopify store!
This APP has been amazing for my store! Very user friendly. And the response time is RAPID if you have any questions or issues! This review platform has been one of the best things for my business!
Amazing review app, looks very clean and professional. Besided that is their customer service phenomenal, super quick, helpful and very kind. Lovely app!
My experience with Junip has been easy, transparent and fast! We switched from Okendo to Junip and have been really pleased with the functionality, the customer support, the onboarding and our customers have been sending in more reviews! I would highly recommend Junip!
If you are on an expensive, stagnant or slow page speed reviews app you should just make the switch. With the support of the Junip team and their tools and automation we were able to fully migrate in a week and cancel our old service. The Klaviyo integration is really seamless and easy to set up from the start and we really didn't lose any time because we can also send campaigns to purchasers who purchased while we were mid-migration. Everything about using the product from the end user experience and the UI for managing is 5 start. If your unhappy with your current provider don't wait, just make the switch and you'll be glad you did.
We are loving Junip so far. Have tried a few of the other larger and maybe more widely known review apps and so far Junip beats them in all categories.
Junip was easy to integrate, they had a great support staff and we saw immediate reviews after launching a campaign.