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The team are Junip are WONDERFUL and made our transfer to this platform very easy. We are very happy to have made the switch, especially the to be able to gather reviews by SMS!
Although this app wasn't the perfect fit for me, it truly is an amazing app! You are also able to customize it to your branding which is nice. I had the opportunity to speak to Marcus who answered any questions and concerns that I was having about the app. He gave me all the clarification I needed and I will be redownloading in the future when it fits my needs!
Wonderful customer service! A+, Highly Recommend
We moved to Junip after being disappointed by two other big name review service providers and we couldn't be happier. Junip is light weight, affordable, easy to set up and looks great right out of the box. Also their customer service is world-class. We can't recommend it enough. Make the switch.
This app was selected due to its capabilities and due to the high price of our previous product rating and rewards app Stamped.
Although there are a few visual limitations with how the overall product review ratings are displayed, this app and the app's team has helped our site grow in product reviews, and customer outreach with their customer reply functionality. The Klaviyo and NOW Meta/Google integrations should also help our online presence and customer support when it comes to making a confident purchase.
Biggest highlight: Their customer service team, chat, and email representatives are SO knowledgeable and are always there to help.
this has been a great review app for our small online store, I'd recommend, it's easy to use!
Junip is easy to use and their support is quick and helpful. I like it better than other review apps that I've used.
Junip is outstanding! Easy installation, excellent templates and design, and top-notch customer service. The team is responsive, professional, and a pleasure to deal with from the introductory meeting through install and follow-up. Wish I had found them sooner. The best review app, A+.
Great customer service. excellent product. highly recommend
Great customer service. Easy to use software on the backend and for the customers. Easy to integrate with Shopify. My one suggestion would be to include product grouping for lower tiers as many competitors offer it in their basic package.