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We really like using Junip. It integrates really well with Shopify and makes it really easy to manage our reviews. It also integrates with Gorgias quite well for CS.
Easy to set up and great support when needed. Highly recommended and the only reason it's not 5 star is the relatively low awareness of Junip in the UK, otherwise great app.
Great app, it's only missing the option to use the app in another language, like french.
Super simple, really easy and customizable. For the price, you can't beat it.
Very easy to set up! Setting up the email campaign was literally two clicks as well, they also have a free plan which is great for businesses that are starting out.
This app was selected due to its capabilities and due to the high price of our previous product rating and rewards app Stamped.
Although there are a few visual limitations with how the overall product review ratings are displayed, this app and the app's team has helped our site grow in product reviews, and customer outreach with their customer reply functionality. The Klaviyo and NOW Meta/Google integrations should also help our online presence and customer support when it comes to making a confident purchase.
Biggest highlight: Their customer service team, chat, and email representatives are SO knowledgeable and are always there to help.
I enjoy its easy step by step process to creating a successful program in my online store! It was easy to use and im excited to check out the full 14 day free trial.
4 stars, for a start, still need to view and witness the results, as an app for a shopify store, it is a good tool and it has good integration and process.
This is great! I'd just like to be able to choose the order of reviews for my homepage rather than just leading with the newest one first, as it is not good to get a 3* review as the leading review on a carousel when there are loads of 5* reviews. In fact this kills sales, so I end up having to reject reviews even though I really don't want to have to do this! Maybe a "pin" function would be good so the first 8 or 10 reviews can be chosen?
We haven't been using Junip very long, and haven't dug into all of the offerings yet but so far we've enjoyed the helpful guides for getting started, and their support team has been wonderful. Excited to see what's ahead for us now that Junip is along for the ride.