Avaliações (683)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
3 de dezembro de 2024

Leah and the Junip team truly exceeded our expectations! When we reached out about transferring reviews between products, Leah immediately understood the financial challenge we faced as a small business. The monthly $29 cost for the feature was a significant hurdle for us, and she responded with remarkable understanding and empathy.

She worked with her team to find a solution that fit our needs perfectly, showing a level of customer care that’s becoming increasingly rare these days. Thanks to their flexibility and support, we were able to recover our reviews seamlessly. Leah, you’ve earned our trust and recommendation.

Highly recommend.

Seicha GmbH
Alemanha
Aproximadamente 2 anos usando a aplicação
Questão respondida por Junip Inc. 2 de janeiro de 2025

Thank you so much for the kind words and for taking the time to share your thoughts! We really appreciate it :)

3 de fevereiro de 2025

I'm pretty new to using Junip, but so far the app has been easy to install, integrate and use in my store. It seems very easy for customers to leave a review and upload their pics as well because I was able to collect several reviews from my first day of installing the app. I'm giving 5 stars though mostly for their customer service. We were worried about the "write a review" button being public leaving it open for anyone to leave a review even if they were not an actual customer. After expressing my concern, they created the option to remove that feature within less than 24 hrs. Thank you very much Junip team for listening and taking feedback into consideration.

Domivis
Estados Unidos
12 dias usando a aplicação
18 de dezembro de 2024

We really enjoy the ease of this app. It helps our customers easily review our products. Meanwhile it helps us keep our reviews organized!

Dr. Ashley Wellness
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por Junip Inc. 2 de janeiro de 2025

Glad to hear Junip is helping you stay organized with your reviews ☺️ Thanks so much for leaving us a review!

6 de janeiro de 2025

Malvina has been an incredible support for our team as we've launched Junip on our site--attentive, knowledgeable, patient, and quick to respond. We're grateful for her top notch customer service and look forward to getting awesome results with this new platform!

ION*
Estados Unidos
11 meses usando a aplicação
Questão respondida por Junip Inc. 8 de janeiro de 2025

Thank you for taking the time to leave a review! Always nice to hear you've had a great experience with our Support team :)

30 de janeiro de 2025

I reached out to customer services after hours and left them a message with a question. Stuart immediately responded at 10:00 at night and answered my questions and helped me right away. The next morning everything was set and I was ready to go. Great customer service. Will continue to use and recommend them.

SANTINO
Estados Unidos
2 meses usando a aplicação
Questão respondida por Junip Inc. 4 de fevereiro de 2025

Thanks for taking the time to leave a review! Glad to hear you had a great experience with our customer support :)

1 de janeiro de 2025

Love it, easy to navigate & my customers actually use it too

Kyra's Kreations Skin Care
Estados Unidos
Aproximadamente 4 anos usando a aplicação
Questão respondida por Junip Inc. 8 de janeiro de 2025

Thanks for leaving us a review! 💫

6 de janeiro de 2025

Solid, easy-to-use platform to implement with a great customer UX. has pretty much all of the features you'd want right outta the box and a very helpful support staff that is very willing to work with you to solve any problems that may arise!

Snap Supplements
Estados Unidos
5 meses usando a aplicação
Questão respondida por Junip Inc. 8 de janeiro de 2025

Thanks for the kind words! 🙏

5 de fevereiro de 2025

Everything we need in a review app plus an amazing team behind it! Malvina and team have been super helpful at every stage from implementation to post deployment to keep optimised.Thank you!

Lunchbox Packs
Estados Unidos
8 meses usando a aplicação
20 de janeiro de 2025

Super easy to use, did not feel overwhelming, seamless integration to my shopify store.

Would absolutely recommend!

Frizz + Co™
Canadá
Mais de 1 ano usando a aplicação
Questão respondida por Junip Inc. 22 de janeiro de 2025

Glad to hear you've been enjoying using Junip! :)

17 de janeiro de 2025

Love using Junip for our store! Very easy to use and cost is great. No issues at all.

dadgang.co
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por Junip Inc. 22 de janeiro de 2025

Awesome to hear you're loving Junip 🙌