Avaliações (547)

Avaliação geral
5
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
11 de março de 2024

We are a small team and as the marketing director I have a lot of tools and apps to manage. These guys came in during our site relaunch and not only made things easy, but worked to help me hit my deadlines. Responsive and good at breaking things down - all around very helpful and exactly what you look for in partners. Thank you Junip.

BROC SHOT
Estados Unidos
26 days usando a aplicação
3 de maio de 2024

So amazing team! They stay with you for hours until you get your problem solved! In much love with the support team!!!!!

dippi Sverige
Hong Kong, RAE da China
3 months usando a aplicação
11 de junho de 2024

This is a great app with great customer service. In fact probably the best customer service I have ever experienced. Ever. Malvina is the best! She always helps me out!

One n’ Only Hair Care
Estados Unidos
About 19 hours usando a aplicação
26 de março de 2024

Great experience and even better support. Malvina was a killer! She stayed on a call with me to fix some weird issues - even going through code to troubleshoot. Cant recommend them enough!

JAMES ORO
Estados Unidos
3 months usando a aplicação
14 de maio de 2024

Super easy setup and install. Right off the bat, Junip will prompt you to have them send review-requests out on your behalf - which is insanely helpful if you're a store implementing reviews for the first time.

The widget looks great on my site, and does not feel as though it intrudes anywhere. Super happy I got this installed.

FishNook Tinned Seafood Co.
Estados Unidos
About 16 hours usando a aplicação
13 de março de 2024

The customer help team is super helpful! They've help me problem solve a few issues I couldn't figure out on my end!

League of Friends
Estados Unidos
About 1 year usando a aplicação
19 de novembro de 2024

Leah from customer service helped us solve a tech misunderstanding to ensure all flows were working properly in a 10 min conversation! We love their team.

Løs Sundays
Estados Unidos
Over 3 years usando a aplicação
10 de janeiro de 2024

We moved from Yotpo to Junip and haven't looked back :) Marcus has been great with on boarding and follow ups to make sure we are getting the best use of the tool. Junip looks way better than any other review app, we love the layout and functionality! Thanks again - Ryan at US Wall Decor

US Wall Decor
Estados Unidos
6 months usando a aplicação
1 de maio de 2024

Easy to use, excellent customer service, and great customizability to fit our brand. Additionally, the integration to Klaviyo has been a joy to use.

Rebel Raw
Estados Unidos
2 months usando a aplicação
4 de dezembro de 2023

I am thrilled to share my exceptional experience with the Junip Shopify app, which has significantly surpassed our expectations in every aspect of customer review requests and management. The seamless integration and user-friendly interface have truly elevated our approach to gathering and handling customer reviews.

What sets Junip apart is not just the outstanding performance of the app itself, but the incredible support provided by the team, especially Malvina. Working with Malvina has been an absolute pleasure—her dedication, responsiveness, and expertise have made our journey with Junip even more remarkable.

It's rare to find a combination of an exceptional app and outstanding customer support, and Junip has delivered on both fronts.

Pendrell
Estados Unidos
7 months usando a aplicação