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The customer service is stellar. Did not expect to be able to have it up and running so fast. Thank you!
Amazing service. Marcus is always 5 steps ahead. He made leaving reviews for customers so easy, and now we're getting so many positive reviews! Very professional and always on time.
Easy to use and excellent product that has significantly increased our review collection compared to earlier times.
Customer service is top notch! Malvina rocks! I was looking for a review app that primarily did store reviews as opposed to product reviews. This app does both!
If you are on an expensive, stagnant or slow page speed reviews app you should just make the switch. With the support of the Junip team and their tools and automation we were able to fully migrate in a week and cancel our old service. The Klaviyo integration is really seamless and easy to set up from the start and we really didn't lose any time because we can also send campaigns to purchasers who purchased while we were mid-migration. Everything about using the product from the end user experience and the UI for managing is 5 start. If your unhappy with your current provider don't wait, just make the switch and you'll be glad you did.
Junip has been great for us. Easy to use with really helpful onboarding. The support staff have been fantastic and friendly as well :)
Can't recommend enough.
Very easy and intuitive to use! The support from the Junip team is extremely helpful and fast. Made our migration over from Yotpo seamless.
Great support and implementation help. The app itself is simple to navigate, and appears to be relatively lightweight in terms of its footprint on our store. It's missing some of the bells and whistles that the like of Stamped and Yotpo have (i.e. customer Q&A, UGC management is fairly basic), but in some ways that's a good thing. I think over time Junip will continue to improve, as opposed to the other platforms I mentioned, which just seemed to get bloated, and unreliable over time. Being able to send the review requests from Klaviyo is great, and Junip's mobile-first approach seems to resonate better with our customer base.
I love how easy and seamless the Junip set up was. It was super easy to transfer from our previous review app without interruption. I am very satisfied with the app!
So far, my experience has been pretty good. I really like how robust the process is for users to easily upload media from their phones.