Justuno ‑ Email & SMS Pop ups

The app functions are great for my store. Still wrapping my head around how to make sure certain aspects work properly.

powerful stuff i like it v much. love the instant code generation without requiring custoemrs to check their emails to get the code which may lead to a change of mind. as they say, buying is emotional

worst app ever, watch out for illegal charges. support was helpful, but the app in itself, not great.

This is a slick free app. Impressed with the UI and smoothness of the pop-up. Creates a stylish look.

We came to this app after using OptinMonster, Wheelio and WooHoo. Our email marketing team recommended we try it. We had great success with the other apps, a very high 17% optin rate.

We replicated the settings within JustUno and applied best practices. In 5 day we collected 5 emails! Down from 50+ daily with WooHoo.

Something had to be wrong - so we contacted support. They said everything was setup to best practices.....which made no sense.

The impressions that were shown in the analytics of JustUno did not match the amount of visitors to our website so there had to be something wrong with the settings.

Nonetheless - support was no help.

If you want to cancel your account - there is a button in your account profile but then it takes you to a whole page where they try to sell you on staying with them. At the bottom of the page you have to contact them.

We did a chat and was greeted by a woman who said our settings were not optimal and that was why it did not work. When we asked for suggestions and an outline on how to optimize the settings she said she couldn't help us with that!

So this woman told us duh, it's not working but then wouldn't explain why. It took many more lines to get her to cancel the account.

This was a bad experience, we lost a lot of potential signups and had to spend a bunch of wasted time dealing with them.

We don't care what any other reviews say - steer clear of this app, service and business. We would have been a long time customer but their service is horrible and their product is not easy enough for a high end email marketing agency to setup to be productive unlike many other apps available to do the same thing.....

This app is Awesome! Very easy to install and well analyzed. Looking forward to great business ahead. I would recommend this app to anyone new to E-commerce

This pop up app is just ok. First, we had zero customer support available to fix our issue with Cyber Monday banners not showing up. There are a lot of odd UX issues such as the publish calendar displayed as Monday - Sunday rather than Sunday through Saturday, as we are accustomed to in the U.S. The simple usability issue caused me to schedule critical Black Friday and Cyber Monday banners on the wrong day! Also, I find it very odd to have to inject custom code to make the whole banner clickable. I feel like this is such a common feature to expect that requires 10 steps to get it going. Lastly, it should be assumed that we want to create a banner for all users including desktop, tablet and mobile, so these banners should be designed similar to any other WYSIWYG website builder and allow to toggle between different device views. For some reason, I have to duplicate (also located in a weird place under Settings) the banner and then make changes for another device screen size. It's way too labor intensive. Sounds like they don't do any kind of usability testing.

It is truly Amazing App with user friendly well-designed tools.
No coding is needed. You can make it run easily.

Great job. Thanks

Too complicated, very frustrating1

Put into use on www.turtlefur.com. Solid platform, easy installation, some quirks in writing rules. Helpful support.