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Great support, great app, very useful. I'm very happy with the support (primarily) because of their aptitude to help solve issues.
Thank you for your fantastic feedback! We're thrilled to hear that you're happy with our support and find our app to be great and very useful.
We greatly appreciate your kind words about our support team's aptitude in helping to solve issues. If you have any further questions or need any assistance, please don't hesitate to reach out.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
I love this app. The customer support is amazing and the app so far functions as advertised. I believe it was Vitalii that solved my issue in a matter of seconds. Easily 5 stars! Job well done:)
Thank you so much for your wonderful feedback! We're thrilled to hear that you love our app and have had a great experience with our customer support team.
It's fantastic to hear that our app is functioning as advertised and meeting your expectations.
We appreciate your 5-star rating and your kind words. They mean a lot to us and serve as motivation to continue delivering excellent service.
If you have any further feedback or need any assistance in the future, please don't hesitate to reach out. We're here to help you succeed.
Best regards,
KaktusApp team.
Excellent service! 5 stars!
We’re honored to be part of your Shopify journey. Thanks for your feedback!
Best regards,
Kaktus Team.
Horrific customer service. only available between specific hours and seldom are they monitoring it in these hours..
We’re truly sorry to hear about your experience with our support team. That’s certainly not the level of service we strive for. While our support is available during specific hours, we aim to respond as quickly as possible within those times. We understand how frustrating delays can be and we’re working to improve our responsiveness. Thank you for your honest feedback; it helps us get better.
Best regards,
KaktusApp team
Nice feature and a very good support team! Highly recommended
We appreciate your review! It’s great to know the app is working well for your store.
Best regards,
Kaktus Team.
nice support and good working app
Happy to hear that — thank you!
Best regards,
KaktusApp team.
I love this app! It works perfectly and they habe a super nice and friendly support team! Thanks so much!
We’re so pleased you’re finding the app useful. Let us know if you ever need anything!
Best regards,
Kaktus Team.
Amazing app, that’s all I can say.
We’re glad to hear everything’s working well. Thanks again for your feedback!
Best regards,
Kaktus Team.
It would be nice to include the Recharge subscription variant together with the added product to cart product description.
Thank you for your suggestion regarding including the Recharge subscription variant. We appreciate your feedback and will take it into consideration as we work on improving our app.
We understand that providing as much information as possible about the added product is important for customers, and we will strive to enhance our app's functionality to ensure a seamless and informative experience.
If you have any further suggestions or feedback, please don't hesitate to contact us. We value your input and always look for ways to improve our app and meet our customers' needs.
Best regards,
KaktusApp team.
Customer service is amazing, very quick response. The app itself is great and easy to use and set up.
Thank you for your feedback! We're delighted to hear that you've had an amazing experience with our customer service.
We're also pleased to hear that you find our app great and easy to use and set up.
If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to ensure your continued success with our app and to provide the support you need.
Best regards,
KaktusApp team.