Avis (589)

Note globale
4,8
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
18 novembre 2024

What can I say from install to now soon to be uninstall - problems!

Add to cart function does not work - on my site
The ap removed add to cart button from my site

I now have to re-upload and publish multiple SKU's

What I can say is the support team tried to help as much as possible and where incredibly diligent helping for over 4 hours - they just couldn't fix the button issues or get the ap to work correctly.

Binky
Royaume-Uni
Environ un mois d’utilisation de l’application
Kaktus a répondu 20 novembre 2024

We are sorry to hear about the experience you faced and understand your concerns. Our team has reviewed the situation and provided an explanation, noting that the behavior stemmed from the styles set up in the theme.
Should you choose to reinstall our app, we would be happy to investigate further. Please also consider that you have been using our app since October without issue, and this concern only arose a few days ago.
We’re here to assist you and ensure everything works as expected.
Warm regards,
Kaktus Apps Team

28 octobre 2024

Solves lots of problems but isn't as seamless as we'd hoped for our situation.

Startup Candy Co.
États-Unis
Environ un an d’utilisation de l’application
4 octobre 2024

Emily provided the best support, now the app is up and running perfectly.

HALF STUDIOS
Espagne
Environ un an d’utilisation de l’application
16 septembre 2024

Very easy to operate and customer service with fast and efficient response

CANAPES USA
États-Unis
Environ un an d’utilisation de l’application
27 juin 2024

Absolutely the best pre-order app. Customer support is ALWAYS there to help out. Set-up was 5 minutes and CS was there to support for human error immediately. Too easy.

Mirror Skin
États-Unis
24 jours d’utilisation de l’application
23 mai 2024

great app, a little bit to learn, but after about 20 minutes you will be a pro, this has helped our presale conversion rate highly recommended!!!

Chris's House
Canada
Environ un an d’utilisation de l’application
19 octobre 2024

Super Support von Tom, alles cool. Klappt einwandfrei!

MINOH Shop
Allemagne
Environ une heure d’utilisation de l’application
23 juillet 2024

great customer service

Thompson Cooper LTD
Royaume-Uni
11 mois d’utilisation de l’application
10 juillet 2024

very good design, they help me a lot, thanks for the help

NR-7 E-Bike Store
États-Unis
20 jours d’utilisation de l’application
12 juin 2024

Impressive performance and outstanding support. We've thrown some pretty complex requests at them and they handle everything like a pro. Any problems are solved swiftly. Excellent support overall

NOA | AON
États-Unis
7 mois d’utilisation de l’application