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Exceptional customer service. Love this app!!! We have worked with other pre-sale apps in the past but this one is the best yet!!! We got our pre-sale launched quickly and it all looks wonderful. So happy :)
Thank you so much for your wonderful feedback! We're thrilled to hear that you had an exceptional customer service experience and that you love our app. Your satisfaction is our top priority, and we're delighted that we could provide you with the level of service you deserve.
If you have any further questions, need assistance, or have any feedback as you continue to use our app, please don't hesitate to reach out.
Thank you for choosing our app and for your support. We truly appreciate having you as our customer!
Best regards,
KaktusApp team.
Excellent
very responsive, I recommend the app, on the other hand difficult to understand when you are not English
Thank you for your feedback on our app and service. We're glad to hear that we were responsive and that you would recommend our app.
We understand that language barriers can sometimes make it challenging to fully understand certain aspects of the app, especially if English is not your primary language. We apologize for any difficulties you may have experienced in this regard. We're constantly working on improving our app's usability and language support to provide a better experience for all users.
If you have any specific questions or need assistance in understanding certain features of the app, please don't hesitate to reach out to our support team.
Best regards,
KaktusApp team.
I recently had the pleasure of using a Shopify app called Kaktus Preorder and I have to say, it's one of the best Shopify apps I've ever used! The app is designed to help store owners manage preorders for their products, making it easier to track inventory and fulfill orders.
What impressed me the most about this app was the exceptional customer support. Whenever I had a question or need help with the app, the support team was incredibly responsive and helpful. They replied to my emails super quickly and always provided clear and concise answers to my questions and solved problems.
The fast replies from their customer support team helped me resolve any issues I had quickly and easily, which saved me a lot of time and frustration. It's clear that the team behind this app is dedicated to providing excellent customer service, and they really go above and beyond to ensure their users are happy and satisfied.
Overall, I highly recommend the Kaktus Preorder app for any Shopify store owner looking to manage preorders for their products. With the app's great features and excellent customer support, you can't go wrong with choosing Kaktus Preorder!
Thank you so much for taking the time to write this amazing review!
We're thrilled to hear that you've had a great experience using our Kaktus Preorder app and that our customer support team was able to provide you with exceptional service.
It's our goal to make managing preorders as easy as possible for Shopify store owners, and we're so glad to hear that our app has been helpful for you.
We really appreciate your recommendation and hope to continue providing you with great service in the future. Thank you again for your support!
Best regards,
KaktusApp team.
Had trouble setting up my pre-order due to an update but Vitalii was great and super fast. Definitely give this app a try!
Thank you for your feedback! We're sorry to hear that you had trouble setting up your pre-order due to an update, but we're glad to hear that Vitalii was able to assist you and resolve the issue promptly.
We appreciate your recommendation to give our app a try. We strive to deliver a user-friendly experience and help our users achieve their goals, such as setting up pre-orders.
If you have any further questions or need any assistance, please don't hesitate to reach out.
Best regards,
KaktusApp team.
I had a question regarding the pre-order button, and they answered immediately!
The pre order app is really easy to use. You can set up shipping dates, set a a date limit for pre-order and discounts. Very easy
Just what I was looking for! So easy to set up which alleviates so much stress!
Wonderful customer service that helped us fix a small issue quickly. This app was easy to use and we were able to create a pre-order for some of our seasonal and holiday products. Highly recommend!
App with basic functions allows to easily set up pre-order offers. Whatever is not self-explaining will be solved quickly by the excellent support. Highly recommended.
Thank you for your wonderful feedback! We're thrilled to hear that our app with its basic functions has made it easy for you to set up pre-order offers. We've designed it to be user-friendly and intuitive, allowing you to create offers seamlessly.
We're delighted to know that our support team has been able to quickly address any questions or concerns you may have had. If you ever need further assistance or have any more questions, please feel free to reach out. Thank you for recommending our app!
Best regards,
KaktusApp team.
操作がわからなくてチャットで問い合わせをしましたが、丁寧に教えてくれ解決することができました。ただ、日本語での対応でない為、翻訳しながら操作したので少し時間はかかりました。日本語で対応いただけるともっとスムーズではあると感じましたが、画面コピーをしてチェックするところを教えてくれたりして、親切でした。