Avis (383)

Note globale
4,7
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
21 juin 2023

New to this app had some difficulty with first use etc...
customer service very helpful and fast!

AvaGrace
États-Unis
Environ 2 heures d’utilisation de l’application
Kaktus a répondu 13 juillet 2023

Thank you for your feedback! We understand that getting started with a new app can sometimes be challenging, but we're glad that our customer service team was able to assist you promptly and provide helpful support.

If you have any further questions or need any assistance as you continue to use our app, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

Modifié le 21 juin 2023

Amazing for a free app!
Great to be able to select which products and variants you want to be available for Pre-order.
It wasn't showing up on the site, but that was me not enabling it on the theme side.
I chatted to Andrian on the in-app chat and he was super quick to assist me and also made a custom css change to the widget for me.

Really appreciate this great app!

Born Primitive - Middle East
Koweït
2 jours d’utilisation de l’application
Kaktus a répondu 13 juillet 2023

Thank you for your wonderful feedback! We're glad that you appreciate the ability to select specific products and variants for pre-order. Offering flexibility and customization options is important to us, and we're pleased that it aligns with your needs.

We're glad that Andrian was able to assist you promptly and make the necessary CSS change to the widget for you.

Thank you for your kind words and appreciation. If you have any further questions or need any assistance, please don't hesitate to reach out.

Best regards,
KaktusApp team.

Modifié le 20 juin 2023

Easy to install, customizable, and good support. I needed help installing and they fixed it easily.

Scenearth
États-Unis
27 minutes d’utilisation de l’application
Kaktus a répondu 13 juillet 2023

Thank you for your feedback! We're glad to hear that you found our app easy to install, customizable, and that you received good support.

We greatly appreciate your kind words about our support team. If you have any further questions or need any assistance, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

11 juin 2023

Liubava was great Support, by little Problem was solved within some minutes. Thank you very much! Mirko

Titan Solar GmbH
Allemagne
Environ 17 heures d’utilisation de l’application
Kaktus a répondu 13 juillet 2023

Thank you for your feedback! We're glad to hear that Liubava provided great support and was able to solve your problem within minutes. We greatly appreciate your kind words and thank you for acknowledging Liubava's help.

If you have any further questions or need any assistance, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

10 avril 2023

Great Customer Service!! Resolved my issue quickly!! So far so good!!
Don't fret if you see something in French lol

Bella Mel Boutique
États-Unis
Environ 3 heures d’utilisation de l’application
Kaktus a répondu 15 mai 2023

Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer service team and that your issue was resolved quickly.

We're also pleased to hear that everything is going well so far. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.

Best regards,
KaktusApp team.

6 avril 2023

Exceptional customer service. Love this app!!! We have worked with other pre-sale apps in the past but this one is the best yet!!! We got our pre-sale launched quickly and it all looks wonderful. So happy :)

Kassia+Surf
États-Unis
Environ 4 heures d’utilisation de l’application
Kaktus a répondu 15 mai 2023

Thank you so much for your wonderful feedback! We're thrilled to hear that you had an exceptional customer service experience and that you love our app. Your satisfaction is our top priority, and we're delighted that we could provide you with the level of service you deserve.

If you have any further questions, need assistance, or have any feedback as you continue to use our app, please don't hesitate to reach out.

Thank you for choosing our app and for your support. We truly appreciate having you as our customer!

Best regards,
KaktusApp team.

2 mars 2023

Great app for new shopify owners. Definitely a must-have for any online businesses looking to grow!!

MINX KOUTURE™
États-Unis
25 minutes d’utilisation de l’application
Kaktus a répondu 12 mai 2023

Thank you for sharing your feedback about Kaktus Preorder app! We're glad to hear that you find it useful for your online business and recommend it to others.

If you ever have any questions or need further assistance, please don't hesitate to reach out to our customer support team. We're always here to help!

Best regards,
KaktusApp team.

19 janvier 2023

really friendly staff and so helpful. Highly recommended. solved my enquiry straight away. Sophia mck

Sophia's Sweet Little Things
Royaume-Uni
40 minutes d’utilisation de l’application
Kaktus a répondu 11 mai 2023

Thank you for sharing your positive experience with our support team! We are thrilled to hear that our staff was friendly and helpful in resolving your enquiry.

We appreciate your recommendation and will continue to work hard to provide the best service possible. Please do not hesitate to reach out to us if you have any further questions or concerns.

Thank you for choosing KaktusApp, and we look forward to serving you in the future.

Best regards,
KaktusApp team.

10 février 2023

This app is easy to set up campaigns and the service is friendly and patient to resolve your problems.

RYAMEN
Chine
18 minutes d’utilisation de l’application
Kaktus a répondu 12 mai 2023

Thank you for sharing your positive experience with our app and customer service team! We are thrilled to hear that you found our app easy to set up campaigns with and that our customer service team was friendly and patient in resolving any problems you had.

Thank you again for choosing KaktusApp. We look forward to serving you in the future.

Best regards,
KaktusApp team

2 décembre 2022

I needed a pre order app for my business to pay for units, and the help desk was very helpful! So Thank you!

the xhemist
États-Unis
17 minutes d’utilisation de l’application
Kaktus a répondu 11 mai 2023

Thank you for taking the time to leave us a positive review! We're glad to hear that our pre-order app was helpful for your business and that our help desk was able to assist you.

If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to help you with any issues you may have.

Best regards,
KaktusApp team.