Avis (449)
Affiner
-
Par note
What can I say from install to now soon to be uninstall - problems!
Add to cart function does not work - on my site
The ap removed add to cart button from my site
I now have to re-upload and publish multiple SKU's
What I can say is the support team tried to help as much as possible and where incredibly diligent helping for over 4 hours - they just couldn't fix the button issues or get the ap to work correctly.
We are sorry to hear about the experience you faced and understand your concerns. Our team has reviewed the situation and provided an explanation, noting that the behavior stemmed from the styles set up in the theme.
Should you choose to reinstall our app, we would be happy to investigate further. Please also consider that you have been using our app since October without issue, and this concern only arose a few days ago.
We’re here to assist you and ensure everything works as expected.
Warm regards,
Kaktus Apps Team
I had a billing question and Anne came on and assisted very efficiently and effectively. Friendly and helpful. Thanks.
Thank you for sharing your positive experience with our app and support team! We are thrilled to hear that you received excellent customer service from Vitalli and that he was able to assist you until your questions were fully answered and your problem was resolved.
Please do not hesitate to reach out to us if you have any further questions or concerns. Thank you for choosing KaktusApp, and we look forward to serving you in the future.
Best regards,
KaktusApp team.
Emily provided the best support, now the app is up and running perfectly.
r4frv
E
Helpful support to get me up and running. I will be testing over the next few weeks
good
great support
Good
The customer Service was amazing! I had a problem and Tess was so quick to offer help. It always reassuring when you have that kind of support. Thanks again!
Omg...this was the simplest app to use. I pray that it continues to be this simple going forward. It really took some stress off of searching for a good Pre-Order App.
Really smooth and easy to get setup. Using it for my store and impressed with the customizability
Great!
So far it's been incredibly quick and easy to install and setup. Haven't tested my first sale yet, though, will update after a few sales go through.
Per il momento funziona bene, installazione perfetta
I just installed the app and it took me all of 5 minutes to set up entire inventory of tshirts!!! It was so easy!!
Been struggling setting up pre order for hours but got it in minutes after installing this app.
Super easy to use and all the apps are exactly what I need for my site!
great help
Awesome app so far. My business is just getting started and I wanted to implement pre-orders. Needed a little assistance with my store's back-end to get it working properly, and Vitalii with Kaktus helped me out. I'll provide an update on its progress as I plan to use pre-orders for each launch to cut back on supply cost.
Very easy to manage and if you have any questions the helpdesk replies very soon. thank you!
I've tried several preorder apps and this by far has the best UI/UX experience. Very helpful staff and quick at responding. Awesome app! Thanks!
El trato ha sido muy bueno , me contestaron todas las dudas que tenia sobre todo por la forma de pago en las pre-orden de pago parcial , muy resolutivos y rápidos en contestar y darme una solución .
I love the step-by-step instructions.
perfect app for pre order needs and great customization options
Snelle hulp, meerdere apps mogelijk en gratis. TOP
amazing, works seamlessly and its free.
Amazing, quick, and prompt customer service. Really helped me when I was in a jam today and had to go live for my website!! Amazing service
easy to create and linked to shopify.
Support very helful
Nothing more to declare for now. Its super
A little issue getting it setup, but was promptly resolved by support. You must have the "Continue selling when out of stock" option selected for a product, which wasn't described anywhere in the setup. Styling the widget was pretty straightforward. Overall pretty decent app for it being free!
so far so good I just started using this app. Everything looks good so far I'm just waiting for my very first order to see if I need to tweak any small things.
100% recommend! My store runs based on pre-orders and I've been trying to look for an easy app to set this up. This app is absolutely amazing! I struggled at the beginning to get it to work, but the support team was on it immediately and got my issue fixed within minutes. Thank you so much!
I have tried two other apps and this is the only one that I could customize to my liking. It's a solid and not finicky like other free options.
Pretty straightforward and easy to use + the support team are amazing too! Would recommend for sure.
Just does the job, easy customizations and very intuitive interface to add plenty of options, I like the tracking dashboard as well.
Amazing product!!!! AND GREAT CUSTOMER SERVICE. It is very user friendly and you are easily able to set up preorders.
While installing it, I had multiple bugs and the support team easily fix it in a couple of minutes. Very recommended.
Seriously excellent support from these guys... made tweaks, advised and modified the app for me live.
Give them a go guys, superb!!!
Easy to use and helpful customer service available in the early morning. I had trouble at first but Alex explained that once you set up the app, you have to go into the settings and sync the products for it to update on your website. Plus I was able to change it from saying pre-order to say back-order.
Really simple to use and with many options to choose from.
To be honest I didn't expect 24/7 support and with only a few seconds of waiting time.
Liubiva was really helpful and even helped me with my Shopify settings.
Keep up the good work and keep adding more functions.
Ideally would like the preorder button to appear on my products' collection as well.
Thank you for offering your services for free, it really helps small business to grow
I have recently set up a website for my book and I was having some trouble setting up the PreOrder function. One of the agents, Liubava, really took the time to help me and I really appreciated it. Lovely service so far.
This app was easy to set up, support was very responsive, and it appears to work well and looks nice. Very glad to have a quality free product.
Just started using the app but so far It works like I want and have some cool features I might use later as my site grows
great team to help with the set-up! good app, i recommend. thank you for this free application and your quick help
Very easy to use. The app is easily integrated with the website and it quickly gives all the options to each situation.
Customer Service is on the ball !!! Fast, Patient and very helpful !!! Just started using the app but it seems to be doing its job !! Easy to use and very fun to create !!! THANK YOU !!!