Recensioni (591)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 96% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
29 gennaio 2024

I love the app. Easy to use and once you get the hang of it, no bugs.

Teddy Blaze
Stati Uniti
Oltre un anno di utilizzo dell’app
27 giugno 2024

Absolutely the best pre-order app. Customer support is ALWAYS there to help out. Set-up was 5 minutes and CS was there to support for human error immediately. Too easy.

Mirror Skin
Stati Uniti
24 giorni di utilizzo dell’app
12 giugno 2024

Impressive performance and outstanding support. We've thrown some pretty complex requests at them and they handle everything like a pro. Any problems are solved swiftly. Excellent support overall

NOA | AON
Stati Uniti
7 mesi di utilizzo dell’app
13 maggio 2024

Great app and excellent customer service! They responded and helped me out right away.

Sportscards.com
Stati Uniti
7 mesi di utilizzo dell’app
28 marzo 2024

Absolutely terrible app in regards to charges. While I enjoyed the function of the app, they will charge you for sales that you did not make. When I emailed support, no REPLY. I deactivated the app and I am STILL being charged $6.90 a month even though it’s not activated. Shopify is useless as usual. Just make your listing a pre-order listing and don’t mess with these charlatans.

Blush and Bashful Book Boutique
Stati Uniti
Circa un anno di utilizzo dell’app
Data modifica: 12 marzo 2024

Sudden charges after being installed and used for 3 months without charge

Support refuse to say there is an issue. Send me to shopify for help but shopify say it is the apps issue

I would not recommend this app dev at all after my experience

***Update***

2 Months later after a lot of back and forth emails and live chats between shopify and kaktus i eventually got my refund. It took a huge effort to get this back. Then once received Kaktus then kept requesting i alter my review. So here is my updated review:

I would not recommend this app at all after my experience

Labfifteenco
Regno Unito
5 mesi di utilizzo dell’app
Kaktus ha risposto 1 aprile 2024

Hello Dear Customer,

I want to ensure that we are all on the same page. With all due respect, the way the app ecosystem operates is such that you are charged by Shopify, and Shopify then makes the payment directly to us.

Once you request a refund, we can approve it. However, the actual refund is processed by Shopify or the payment processor, not by us. If you have any stores and request a refund, the process will be the same—some processors might take more time, others less.

It's important to point out that we issue refunds immediately, no questions asked. We still believe that this review is unfair to us, as it does not reflect any feedback on the app itself but rather your experience with obtaining a refund.

If there is anything else we can do, please contact us. We will do everything to make you happy, I promise.

With love from Alex, CEO of KAKTUS.

10 luglio 2024

very good design, they help me a lot, thanks for the help

NR-7 E-Bike Store
Stati Uniti
20 giorni di utilizzo dell’app
23 luglio 2024

great customer service

Thompson Cooper LTD
Regno Unito
11 mesi di utilizzo dell’app
17 aprile 2024

Helpful support to get me up and running. I will be testing over the next few weeks

Stag Motorcycles
Regno Unito
6 mesi di utilizzo dell’app
6 giugno 2024

it works well

Petley Patterns
Stati Uniti
8 mesi di utilizzo dell’app