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The experience with the app and the technical help has been great.
Very easy to install and work with. We had a small set up issue but that was an easy fix. Excellent customer service!
Not a fan of the preorder process, it automatically placed the orders after 24 hours. But the app itself is easy to navigate & when I ran into an issue and needed customer service, the employees were of huge help & fixed my issue.
Thank you for sharing your feedback with us. We're glad to hear that you found the app itself easy to navigate.
Moreover, we're delighted that our customer service team was able to provide you with the assistance you needed and resolve the issue you encountered. If you have any further questions, need assistance, or have any other feedback, please feel free to reach out.
Thank you for choosing our app and for your support.
Best regards,
KaktusApp team.
Helpful customer service ☺️
great app, really happy :)
on hand to help even at 3am! very happy
Thank you for your feedback! We're thrilled to hear that our support team was available to assist you when you needed it.
We greatly appreciate your kind words, and we're happy to know that you're very happy with the service provided.
If you have any further questions or need any assistance, please don't hesitate to reach out.
Best regards,
KaktusApp team.
I have found the helpful online chat service very useful, I have just uploaded the products today on my website.
Thank you for your feedback! We're glad to hear that you found our online chat service helpful. Providing timely and effective support is important to us, and we're glad we could assist you.
We hope that our app will enhance the shopping experience for your customers and contribute to the success of your business.
If you have any more questions or if there's anything else we can assist you with, please feel free to reach out.
Best regards,
KaktusApp team.
Great app! Very easy to set up but we did have a minor issue of having it pop up on our item page. This was easily fixed with their help. Good service and responsive, thank you.
Thank you for taking the time to provide us with your feedback! We are thrilled to hear that you found our app great and very easy to set up. We apologize for the minor issue you experienced, but we are glad to hear that our team was able to easily fix the issue and provide good service and responsive assistance.
We appreciate your support and are always here to help if you have any questions or need further assistance.
Best regards,
KaktusApp team.
Impressive functionality for a free app and does exactly what I need. Customer service even provided a little customisation and did so within a few minutes of my request. It remains to be seen how the app performs on my store in the longer term but my initial impression is great. Note: Inventory quantity must be set to zero and "continue selling when out of stock" must be enabled for the app to function correctly.
Amazing and quick customer service!