Avaliações (589)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
5 de janeiro de 2023

So far so good. I had one issue getting it set up but I jumped on the chat page and they had it fixed in 5 minutes.

My Vinyl Craft
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por Kaktus 11 de maio de 2023

Thank you for your feedback! We're glad to hear that you are satisfied with our app and that our support team was able to quickly resolve the issue you encountered during the setup process.

Thank you for choosing KaktusApp, and please don't hesitate to reach out if you have any further questions or feedback.

Best regards,
KaktusApp team

Editado a 17 de outubro de 2024

I had a billing question and Anne came on and assisted very efficiently and effectively. Friendly and helpful. Thanks.

Etta Grove
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por Kaktus 11 de maio de 2023

Thank you for sharing your positive experience with our app and support team! We are thrilled to hear that you received excellent customer service from Vitalli and that he was able to assist you until your questions were fully answered and your problem was resolved.

Please do not hesitate to reach out to us if you have any further questions or concerns. Thank you for choosing KaktusApp, and we look forward to serving you in the future.

Best regards,
KaktusApp team.

19 de janeiro de 2023

really friendly staff and so helpful. Highly recommended. solved my enquiry straight away. Sophia mck

Sophia's Sweet Little Things
Reino Unido
Over 1 year usando a aplicação
Questão respondida por Kaktus 11 de maio de 2023

Thank you for sharing your positive experience with our support team! We are thrilled to hear that our staff was friendly and helpful in resolving your enquiry.

We appreciate your recommendation and will continue to work hard to provide the best service possible. Please do not hesitate to reach out to us if you have any further questions or concerns.

Thank you for choosing KaktusApp, and we look forward to serving you in the future.

Best regards,
KaktusApp team.

31 de janeiro de 2023

Support was available right away and helped me fix some settings in just minutes. They were helpful, informative and quick! This is the app to add!

Ram Fam Collectibles
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Kaktus 11 de maio de 2023

Thank you for sharing your positive experience with our app and support team! We are thrilled to hear that our support team was available right away and was able to quickly help you fix some settings.

Please do not hesitate to reach out to us if you have any further questions or concerns. We are always here to help and ensure that our customers have the best experience possible with our app.

We look forward to serving you in the future.

Best regards,
KaktusApp team.

10 de julho de 2023

Amazing support team.
I had a problem and they help me in an instant.
Really appreciated it.

Thank you!!

Hybrid Power Solutions
Canadá
Over 1 year usando a aplicação
Questão respondida por Kaktus 13 de julho de 2023

Thank you for your feedback! We're thrilled to hear that you had an amazing experience with our support team.

We greatly appreciate your kind words and your appreciation of our support. We're here to assist you whenever you need it, so please don't hesitate to reach out if you have any further questions or need any assistance.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

25 de abril de 2023

I love the app and the customer support is awesome! I had a few questions and they we answered extremely fast.

vandieseldesigns
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Kaktus 16 de maio de 2023

Thank you so much for your kind words! We're thrilled to hear that you love our app and that our customer support has been awesome.

We appreciate your support and if you have any more questions or need further assistance, please don't hesitate to reach out. We're here to ensure your experience remains excellent.

Best regards,
KaktusApp team.

23 de agosto de 2023

I needed some help with the button and they were able to get it right in less than 5 minutes. I appreciate the help tremendously.

Cardciety
Estados Unidos
Over 1 year usando a aplicação
15 de novembro de 2022

This app was very easy to integrate into my shopify store and use on my preorder products. I did chat with Adrian at the help desk for a super quick fix (products need to be out of stock first) on having the banner pop up on the website. Adrian was very helpful!

Sea Me Shine
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Kaktus 11 de maio de 2023

Thank you for taking the time to provide us with your feedback! We are thrilled to hear that our app was very easy to integrate into your Shopify store and use on your preorder products. We are also glad to hear that Adrian from our help desk was able to provide a super quick fix and was very helpful in resolving the issue.

We appreciate your support and are always here to help if you have any questions or need further assistance.

Best regards,
KaktusApp team.

25 de julho de 2023

This is a Free and useful application. They have a nice support and they reply really fast. Thanks!!

DOWN UNDER
Espanha
Over 1 year usando a aplicação
16 de novembro de 2022

I had an issue with the CSS, and it was resolved quickly. You can't beat quick and responsive customer service.

PAGIRLSHOOPS
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Kaktus 11 de maio de 2023

Thank you for taking the time to provide us with your feedback! We are glad to hear that we were able to quickly resolve the issue you had with the CSS and that our customer service team was quick and responsive in helping you.

We appreciate your support and are always here to help if you have any questions or need further assistance.

Best regards,
KaktusApp team.