Avaliações (586)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
2 de agosto de 2023

Great customer service! Liubava helped me through a problem I had and it worked perfectly. Definitely recommend this app and service.

EDM Finesse
Estados Unidos
About 1 hour usando a aplicação
12 de julho de 2023

So far, so good. The support chat is very helpful and very speedy. Will see how pre-orders go. The only setback is that you cannot at this point add a cap to how many items you can sell on pre-order and have to manually track this.

Vespertine
Reino Unido
About 1 hour usando a aplicação
Questão respondida por Kaktus 13 de julho de 2023

Thank you for your feedback! We're glad to hear that you've had a positive experience so far and that our support chat has been helpful and speedy.

Regarding the current limitation of not being able to add a cap to the number of items available for pre-order, we appreciate your feedback. We understand that this feature would be beneficial for your business and we'll take it into consideration for future updates and improvements to our app.

If you have any further questions or need any assistance with managing your pre-orders, please don't hesitate to reach out. We're here to help you and ensure a smooth pre-order process.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

31 de janeiro de 2023

Customer Service was a great help in first time use! Look forward to getting acquainted with this tool

speedandkulture
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por Kaktus 11 de maio de 2023

Thank you for taking the time to leave a review! We are glad to hear that our customer service team was able to provide great help during your first-time use of our app.

At KaktusApp, we strive to provide top-notch customer service and user-friendly apps that meet the needs of our customers.

Please do not hesitate to reach out to us if you have any further questions or concerns.

Best regards,
KaktusApp team.

Editado a 14 de abril de 2023

Simple to use app, with outstanding customer support. They fixed a small problem quickly and professionally.Thank you!

MIKAH World
Itália
About 1 hour usando a aplicação
Questão respondida por Kaktus 15 de maio de 2023

Thank you for your feedback! We're thrilled to hear that our app is simple to use and that you found our customer support outstanding.

Your appreciation means a lot to us, and we're grateful for the opportunity to assist you. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.

Best regards,
KaktusApp team.

27 de julho de 2023

So far so good! Vitalii was super helpful getting the app set up properly. It was easy to set up, yet when questions were asked, they were quickly answered. Super happy with the setup process.

Tamela Mann Collection
Estados Unidos
About 1 hour usando a aplicação
Editado a 18 de agosto de 2022

Thanx, been looking for this!
And OMG, it`s free!!! Really fast answers on the chat, and easy to install! Only minus I can think of is that you have to push the product to see the presale, so a product will still show as sold out untll you push the product.

Kunstrekvisita.no
Noruega
About 1 hour usando a aplicação
Questão respondida por Kaktus 11 de maio de 2023

Thank you for sharing your positive experience with our app. We're thrilled to hear that you found our app helpful and that our customer support team provided you with fast answers on the chat.

Regarding your feedback about the product push, we appreciate the suggestion and we'll consider it for future updates to our app.

Please don't hesitate to reach out to us if you have any further feedback or suggestions.

Best regards,
KaktusApp team

10 de fevereiro de 2023

good customer service. helpful and kind people. thank you for all your help. will now use this for my website.

SÜ1
Emirados Árabes Unidos
About 1 hour usando a aplicação
Questão respondida por Kaktus 12 de maio de 2023

Thank you for taking the time to share your positive experience with our customer service team! We are delighted to hear that you found our team helpful and kind in providing assistance, and that you are now planning to use our app for your website.

Thank you again for choosing KaktusApp. We look forward to serving you and helping you grow your website.

Best regards,
KaktusApp team

17 de fevereiro de 2023

This app was incredibly easy to use. had all the features I need and the support was amazing for a question i had. answered in seconds.

sociusbjj
Canadá
About 1 hour usando a aplicação
Questão respondida por Kaktus 12 de maio de 2023

Thank you for sharing your positive experience with our app and customer support team! We are delighted to hear that you found our app incredibly easy to use and that it had all the features you needed. We're also happy to hear that our support team was able to quickly assist you with any questions you had.

Thank you again for choosing KaktusApp. We look forward to continuing to serve you in the future.

Best regards,
KaktusApp team

18 de setembro de 2023

Customer Service was so fast and helpful. I'm not a shopify expert whatsoever, but they walked me through each step with patience. So far, I am very pleased and excited to use this new app and feature.

The Everything’s Fine Co.
Estados Unidos
About 1 hour usando a aplicação
Editado a 15 de dezembro de 2022

wow. ein guter support und eine sehr gute app. automatische umschaltung von verfügbar zu preorder ist eingebaut. super! wenn aber eine variante betroffen ist, werden pauschal alle in diesem produkt gleich behandelt. wenn man das nicht will, muss manuell ausgewählt werden.

stuben-heizung
Alemanha
About 1 hour usando a aplicação
Questão respondida por Kaktus 11 de maio de 2023

Vielen Dank für Ihr positives Feedback zu KaktusApp und unserer Unterstützung! Wir freuen uns sehr, dass Sie unsere App hilfreich fanden.

Was Ihre Bemerkung zu Varianten betrifft, werden wir sicherstellen, dass Ihr Feedback an unser Entwicklungsteam weitergeleitet wird, um zu prüfen, ob wir diese Funktion in Zukunft hinzufügen können.

Vielen Dank für Ihre Unterstützung. Wenn Sie weitere Fragen oder Bedenken haben, zögern Sie bitte nicht, uns zu kontaktieren.

Mit freundlichen Grüßen,
Das KaktusApp-Team.