Katana Cloud Inventory

Katana has been fantastic since we began using it 4 months ago. My sales rep worked with me to get pricing that matched our budget and use needs for our very seasonal business. My onboarding rep was always accessible. It was very easy to set up meetings with him and he was very responsive via email and personalized step-by-step videos for managing support in between.
The platform is intuitive and ...

We've been very happy with Katana. It makes it easy to remotely manage inventory and see everything going on.

We were able to bypass some of the long onboarding because we knew what we were doing.

Overall very happy and keeps us very organized!

Onboarind takes a while, but there is a lot to take in with the software. Once up and running its great. Brendan was very helpful and responsive. A very powerful tool when used correctly.

We have been using this system for about 2 months and we are very satisfied. We have tried many inventory systems and finally found what we were looking for. I would especially like to thank Fred for all his help.

Our onboarding manager, Steve, was incredibly helpful during the transition to Katana. So far, we’ve had a great experience using the platform.

Horrible. Foreign company! Overcharged us and agree they owe us 8K yet refuse to refund! Sudden and unexplained major increases in cost. Not robust. Glitchy. Other like softwares are far better and far less in cost with better CS! Not impressed. Worst CS and staff.
We are reporting the theft and fraud to the authorities.

It took us several months to onboard Katana. The system is glitchy. When things dont work as expected, we are always told our issue "will be taken to the developers" or they are "working on that". There are all these manual work-arounds that, rather than decreasing our workload by leveraging AI, required us to do extra work just to have basic functions and accurate data. After a couple months of ...

Katana was great until they increased the price by 60% and took away features at the same time. Had been offered a discount which never came. Won't ever deal with this company ever again.

We were a customer for 2 years then they blindsided us with a 4x price increase to our yearly subscription in January. When I questioned them about this sudden increase, Katana told us it was to bring their pricing in line with other MRPs. It certainly wasn't because the platform got 4x better. It's not as feature rich as other MRPs at the same price point. And this little stunt allowed us to ...

Nice features overall but a lot are behind expensive add-ons and pricing can change all of a sudden substantially. We got blindsided at the beginning of this year and are looking for other solutions.

We started using Katana just over two years ago and have been happy with the software. There are some bugs and some features that can be improved but overall it has been a big help.

We had the ...