Avaliações (161)

Avaliação geral
4,1
Pontuação por nível de classificação
  • 81% das classificações são de 5 estrelas
  • 11% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
27 de janeiro de 2020

We are still in the setup phase, so I am unable to speak fully to how Katana works. What I can say, though, is that every concern we have brought to them, they have implemented a fix in short order, already had the resolution in their development schedule, or have otherwise been very open and helpful. A+ on customer service. I look forward to finishing implementation. It looks like it's going to be a really fantastic solution for us.

I gave them 4 stars because we are still waiting on a few of the new developments that are important for us, such as separated user roles. Currently, there is only one user type and there is no customization available for who has access to which portions of the app. There is no separation of duties.

SaunaSpace
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Katana Cloud Inventory 6 de fevereiro de 2020

We are working on the few missing features to make sure we grow big and strong together! 💪

26 de março de 2019

Easy to access shopify orders and the guys are very responsive to set up the system and help if anything occurs or need to optimize.

Wholesale – La Cabra Coffee Roasters
Dinamarca
Mais de 1 ano usando a aplicação
Questão respondida por Katana Cloud Inventory 26 de março de 2019

Thank you for the feedback and always happy to help your business grow! 🚀

22 de março de 2021

This app is fantastic! I have several products that I manufacture and each product is made up of various components. Before Katana, manually keeping track of all my inventory was difficult. With Katana all of my products are broken down into recipes. If someone orders a product all of my components stock levels are adjusted and I'm alerted when I need to re-order them. Worth it's price. No regrets.

Alpinhound Pet Co.
Estados Unidos
30 dias usando a aplicação
Questão respondida por Katana Cloud Inventory 24 de março de 2021

Woohoo! Glad to see you are successful with Katana! 🎉

23 de março de 2021

Katana has proved a very useful tool for our mid sized business. We have been able to track inventory more efficiently and link our shopify orders. We had a couple of hiccups in the beginning with zeroing out inventory in our shop, but once up and running we have loved the seamless integration of the two. Highly recommend if your company is growing into to a more automated tracking system because it has saved us tons of time and confusion.

AMASS Store
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Katana Cloud Inventory 24 de março de 2021

Thank you! 🙌

17 de maio de 2020

Lots of inventory apps out there but none are as solid on the materials management side as Katana. Its definitely added value from day one with materials management, out of stocks, and building flexible bill of materials. I can see my costs with real time averages and finally take tangible benefit on my balance sheet for finding cost efficiencies month over month.

BlackTravelBox
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Katana Cloud Inventory 2 de junho de 2020

Thank you for the feedback!

Editado a 29 de dezembro de 2023

I really liked this software put they raised the price and my business can no longer afford it. They charge based on the number of line items you sell every month.. not how many orders you have per month. So, if you have les than 5 SKU this might work for you. Our top selling bundle has 7 line items. We have almost 25 SKU at any given time. This software is way over priced for small businesses with multiple SKU. Its very user friendly though. I'm so sad we can no longer use it.

Good Vibes All Purpose Cleaner
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por Katana Cloud Inventory 23 de outubro de 2020

Thank you and we're taking your feedback regarding QB into account!

20 de fevereiro de 2022

Not only does the App work perfectly, but the support is out of this world. We have quite complex requirements for the size of our business due to having products that change every month. The team at Katana helped me to design the perfect solution and then found us a brilliant agency to implement it for a very reasonable price. All for no additional cost. Friendly, helpful and fast responses. Perfect 11/10 for customer service I have used far more expensive MRP and ERP systems in the past, and I must say that Katana measures up very well. For the price and it's ability to integrate with everything we already use it is unbeatable. If you are a manufacturing business and you use Xero, use Katana!

Kocktail
Reino Unido
23 dias usando a aplicação
Editado a 26 de setembro de 2019

Overall, I have enjoyed using Katana. It allows you to keep all your inventory and finished goods in one place, and keep track of what needs done and what is at a good stock level. My only complaint is that it is a little confusing to see true stock numbers, because you have to go to the stock page and sort through all the variables (made, making, sold but still on your shelf) to see what your true number is.
It has simplified our inventory management, and I would recommend it to someone looking for some help in streamlining and tracking their supplies and goods.

Antique Candle Co. - Wholesale
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por Katana Cloud Inventory 26 de setembro de 2019

Thank you for the nice feedback! 🚀

30 de setembro de 2019

I can only give 4 stars so far because some features I need are not there yet. (i.e. The order notes aren't imported from Shopify) But I can't say enough how great the customer service is. Any concern I had they are working on a fix for. This is so much better than the many spreadsheets we were using in the past. It compiles the jobs of many people and makes life so much easier!

Buttercream Clothing
Canadá
Aproximadamente 1 ano usando a aplicação
Questão respondida por Katana Cloud Inventory 1 de outubro de 2019

Thank you for your feedback! We are working hard to roll out new features every week and hope to have all your needs to be covered very soon! Thanks for growing with us! 🚀

24 de março de 2021

This app has a lot of great things about it and it syncs well with Shopify. We do want to be able to move to using this as our sole source of truth when it comes to managing orders etc, but unfortunately, the fact that we are unable to partially ship or partially pack or allocate part of an order is a little bit of a set back. Currently the only way to do this is to manually create a new sale order, which doesn't work for our business. Hence the 4 star rating. The good news is that the team are working on a partial fulfilment feature, which I cannot WAIT for as it would make everything so much easier. I'm looking forward to writing a 5 star review when this feature has been released.

Cherry Tuning & Performance
Austrália
12 meses usando a aplicação
Questão respondida por Katana Cloud Inventory 26 de março de 2021

Thank you for the review. We are indeed aware of the need partial fulfillment feature and hope we can deliver it to you soon! 🙌