Kendall

I love Kendall. It gives us all the attribution and stats that we need to make informed decisions. We've tried all of the larger competitors' software and Kendall is by far the winner by a long shot, in our opinion. Additionally, the founder is very transparent and accessible. We've had several conversations with him and he is very appreciative and open to feedback. Since using it, we have referred several others to use it and will continue to do so. Very well done and look forward to seeing new features implemented and continuing to be a customer!

Brad and his team are very responsive. He even recorded custom Loom videos for me to guide me through understanding the dashboards they generate. If you're spending over $500/day, you need a tracking tool like this.

Really like the way the metrics are presented, and Kendall regular adds new reports.

Great app and great customer service. They are constantly improving it.

Very poor customer service. Replied to one of my tickets and not the second. Trying to book an onboarding call and it keeps saying there is no availability for months.

I had asked how the accurate the data was and to try set it up they only responded to how accurate the data was and could not give me a solid answer.

URL parameters are in facebook as described and still not tracking.

Some ads are ready to scale and I need assistance for tracking.

I used triple whale before and they were excellent ill be going back to them

Great app. It lets me easily see which campaigns drive new customer acquisition, which is where I need to be investing my marketing dollars. Large attribution window means it'd give proper credit to my Facebook ads that might take some time to convert. I love that all numbers are verifiable down to every customer visit for every order. And finally, at $95 a month this is the best bargain in the app ecosystem today. If you're running Facebook or Google ads, you need to get this app installed. Setup was a breeze.

Kendall enables the integration of all your marketing channels along with Shopify data, offering a comprehensive overview of your entire business. It's what a good ecomm analytics tool should be, encompassing the essence of what users might want from solutions like Google Analytics, Triple Whale, and Northbeam.

What sets Kendall apart, besides its lower pricing, is its simplicity and user-friendliness. It eliminates the unnecessary technical complexity often found in other platforms. This approach proves to be more practical and beneficial in everyday use.

Its intuitive interface simplifies navigation and utilization, allowing me to achieve and delegate more without the hefty price tag of my previous analytics tool. For those in search of an effective and approachable analytics tool, Kendall is a strong contender worth considering.

Super useful app that does 2 important things to me:

1) Gives me quick insights for things I care about. Bonus that it splits up between new and returning customers.
2) Makes me feel much more comfortable about attribution and whether an ad campaign or even a specific ad is performing or not. You simply can't put total trust into the ad platforms #'s any more.

On top of that, the dev team behind this are rockstars that truly care about being a best in class offer. They hear and act on feedback to make Kendall better. They run their own Shopify store, so they are in the trenches like we are...so this was built to solve problems for store owners, and not just folks trying to make a buck.

Excellent app and super straightforward to use. Not overbuilt, so very easy to access clear data on the efficacy of my campaigns (especially with profit targets) + it splits up new and return customers. It focuses on attribution - so the decisions I make are well informed. It's fills a crucial gap where other tools nor even the ad platform's reporting can meet this need. The developers are very helpful as well.

Kendall is super easy to setup and use. It acts as a great source of truth for analyzing ad spend efficiency and results across various ad platforms, using first party tracking to give us unbiased click and view based tracking results. The comprehensive KPI reporting is excellent and gives us the information we really need to navigate the ship smoothly. Also, we love how clearly we can view the customer journey in detail for every order. It is an incredible value when you look at the importance of the information it is providing us and especially when compared to competing Multi-Touch Attribution (MTA) platforms, it's literally a fraction of the price.