レビュー (816)

総合評価
4.8
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年8月21日

Has nice features. Need some tweaking sometimes but does the job. Customer service is helpful.

Thistle & Twigs
イギリス
アプリの使用期間:10ヶ月
2024年11月25日

Funciona muy bien,

Tengo recientemente la dificultad de que me dice que el archivo es muy grande y necesito soporte sobre eso ¿que debo hacer?

Eternal Shine
コロンビア
アプリの使用期間:8ヶ月
2024年6月14日

Great free app! A bit fiddly to use, and not really intuitive, which is why I didn't give it five stars.

But the customer service answers right away, is friendly, and if there's an issue will often just fix the issue for you instead of giving you a book on how to do it yourself like most of these apps do. Which I really appreciate!

I sell signed books and couldn't do it (without a lot of hassle) if I didn't have this app. Thanks!

Patricia Loofbourrow
アメリカ合衆国
アプリの使用期間:約2年
2024年4月5日

I just needed the basic form of personalisation: 2 fields for name + birth date. Installing and linking the App to my Shopify store (and product page) was easy! However, I couldn't get the 2 fields at the right spot at my product page. So I contacted the support line and they helped me right away! Great service :)

Lori & Cookie Kidsdeco
オランダ
アプリの使用期間:2日
2022年3月1日

Helped make the shopping experience better with the use of buttons and swatches that shopify doesn't do

PHYSIE SHOP
オーストラリア
アプリの使用期間:3年弱
Bestが返信しました 2022年3月1日

Hi,

Our 2-person team is dedicated to providing quality apps and excellent customer support to shopify sellers.

You left us a 4 star review, do you have any suggestions for areas that need improvement in our app?

We have sent you an email, if you have any questions, you can contact us through this email.

Best wishes!

King app

2022年3月25日

First day of using it and so far it is great! Easy to use. I am very excited to have found an option that is so easy to use.

Beesobox
アメリカ合衆国
アプリの使用期間:約2年
編集日:2023年1月8日

The app is pretty good. Customer service is slow to respond though. I landed up answering my own question the following day after I reached out.

GOAT Signs
アメリカ合衆国
アプリの使用期間:2年弱
2023年8月29日

It really is a good app, but I knocked off a star for two reasons:

First, the dearth of documentation. The FAQ link goes to a table of contents, but all of the links (to faq.ymq.cool) appear to be dead, and have been since I installed the app.

Second, there is no visual indication of when a variant is sold out. Yes, you still see Shopify's "Sold Out," but the swatch looks like all the others. There are settings that let you load an image (via URL) and change the border for disabled variants, but they don't function. While this may sound like a minor issue, I know I find it frustrating to have to click a button before I can see if something is in stock—I want to know at a glance—and I'm concerned that my customers will feel the same way.

This message is both a review, and, since none of this is documented, a warning to those who may be trying to get the function to work that it's not you: It's a problem with the app.

That said, I know from reading other reviews and responses that this is a two-man operation and that they're creating and supporting numerous apps. This Product Options app adds a GREAT DEAL of functionality that Shopify does not natively, and it's clear that they have tweaked and added additional features based on customer input. I don't like to slam the creators who allow us to do things that Shopify does not—particularly for free!—and that is not my intention here, but I wasted a lot of time trying to figure out what I was doing wrong when, in fact, I wasn't. Hopefully this will save someone else that time.

Repurposed
アメリカ合衆国
アプリの使用期間:12ヶ月
2023年5月25日

Everything works well very happy with the overall outcome. However, it does not seem to have a block-out delivery date function. There is no way to get in contact with the support team for help.

Deluca's Florist
オーストラリア
アプリの使用期間:7ヶ月
Bestが返信しました 2023年5月25日

Hi,

What is the "block-out delivery date function" you mentioned.
Can you describe your needs specifically?

You can use the email address below to contact us
best-option@foxmail.com

Looking forward to your reply

Best wishes

King app

編集日:2021年10月8日

Updated review: They quickly fixed the problem. User error I'm told. I didn't enter a code for a change in theme.

Cutting Edge Lazer
アメリカ合衆国
アプリの使用期間:6ヶ月
Bestが返信しました 2021年10月8日

Good morning,
Sorry for the inconvenience, we checked your store and there is no app initialization code in your theme. This is a problem caused by you not initializing the new theme.
We have helped you initialize the new theme, the problem has been solved, and everything is working fine.
If you need to change the theme again, you need to click on the left navigation "Installation" in the app background to initialize the new theme before it can be used normally.