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I installed and uninstalled the same day(thanks to king). The app gives a variety of options, which is what I needed but creating the template wasn't as simple as I thought. they have videos with no audio so all you see is a person clicking but no explanation of what is going on. I reached out to support and didn't receive the help most apps on here have been offering. I only gave 2 stars because my emailed was answered the same day but live chat needs to be offered. FYI it's poor customer service directing a customer to watch videos AFTER they have expressed they did. update: as you can see by the reply how focused they are on customer service. starting off with "first of all" is not a customer service friendly tone. I am not a male so to address me as such is pure disrespect. As I stated in the original review you answered my email in a timely manner which is why I gave 2 stars. what works for other may not work for me. Instead of trying to figure out a POSITIVE solution you want to attack me. Your team is frustrated and so I am for wasting my time downloading this app
First of all, our app provides a free and easy-to-use app and great customer support for all shopify sellers.
Almost all customer feedback is that our app is easy to use, and we don't know what problems the merchant encountered that made him think our app is not easy to use.
Our app provides customers with email help, video help, and FAQ help, but all of these don't work for this merchant, and we are also very confused.
When the merchant encountered a problem, even though we responded to his email, we did not know what caused the merchant to leave such a dishonest review of our app.
All members of our team are very frustrated by this! ! !
Diese App erfüllt im Prinzip den Kernanforderungen ist aber nicht übersichtlich aufgebaut. Ist dennoch kostenlos. Es gibt im Allgemeinen nichts zu meckern.
This app is an excellent solution for a big problem. I started using it in multiple e-commerce. Good job.
Very good app to help me achieve what I needed to achieve. Completely free and full customization to choose how you want it to look
Very complicated to use, and there is no installation guide. I am very disappointed. Also, there is no customer support exist.
This is a malicious review from a competitor. Our app homepage has FAQs and how-to videos, and our customer support is also very fast and helpful.
No Price options?!?! It's just about the most basic and important part of setting up product options.
Misleading product demo. You can't add prices to options unless you buy a paid app. This is a scam, if you choose to install it they will request extra permission to access your customer data.
Total waste of time. When you add a price increase to the variant it asks you to install another app so this app is just a trojan horse to make you install another paid app. rejected.
Complicated app. After installing app it doesn't show variants on home page. this isn't a good app for someone that's not familiar with adding variants
First of all, I am very sorry for the inconvenience caused to you.
You uninstalled the app after only 20 minutes of installation and left this review, we think you may not know our app well.
When encountering a problem, we prefer to contact us by email, rather than leaving a comment like this to get our attention. This is frustrating for everyone on our team. Support from our team is very prompt.
We did not see the product on this merchant's homepage, so the authenticity of this review is open to question
Terrible! I wanted the additional price for customisation option which was in the app image and description but after I downloaded the App and try to use this feature, they say sorry and that I have to download another App which I then have to pay for..... dark tactics!