Kiwi Size Chart & Recommender

Why did your size chart suddenly explode?I paid specifically to use your features for you.HOLY SHIT.Problem solved in time, give 3 points

Tried a load of different size chart apps and this one is a clear winner, not to mention the super helpful support I received on the way.

I was initially really excited when I discovered this app. The perspective of utilizing the size recommender to enhance the customer experience was truly promising. However, my enthusiasm quickly waned when I realized that the size recommendations provided by the app were inaccurate, despite providing all the necessary sizing information.

Seeking a resolution, I promptly reached out to the support team for assistance in rectifying the issue and getting the app up and running smoothly. Unfortunately, my disappointment persisted as the support team failed to address my concerns effectively. They assured me that they would examine the sizing charts and make the necessary adjustments, but it has now been nearly two months, and no progress has been made.

This situation is deeply regrettable because the app's features appeared to be excellent, and I was genuinely looking forward to implementing them in my store. However, after two months of having the app installed and being charged, I have been unable to enable it or benefit from its functionalities.

Overall, I am extremely dissatisfied with the inaccurate recommendations and the extremely poor support experience I have encountered. Dealing with the app's support team has been nothing short of a nightmare. Their promise to "have a look" at the issue has resulted in weeks of waiting without any meaningful updates or resolution. As someone who has been using Shopify for nearly five years, I can confidently say that this has been the worst support experience I have ever had with any app thus far.

This app is really good, I like that it fits your theme and makes it look professional. The only thing I do not like is the size recommender as it does nothing for me. When I put in my size all it says is "We couldn't find a suitable match" you need to be literally one CM or Inch away from the garment sizes, that doesn't work when dealing with coats or jumpers. Other than that would recommend.

Best sizing app out there, glad I ran into it. To be honest though, lots of other options but their support team has been very, very helpful.

We love the way customers can see standard size charts as well as using the size recommender feature.

The app is highly customizable and an impressive feature set.

There are a ton of great support articles and the one to one support given by the Kiwi team is first class.

We recommend this app highly.

easy to use, great program

Good app, quite simple.

Great Customization and Awesome Customer Service! Love the app and it does everything it needs to do.

Great app, makes sizing greater and simple, great layout and looks. Had some problem to integrate in the beginning, but got some great help from their custom service! Top notch!