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Has never worked on my site. Contacted support and received replies but it seems like there's a disconnect between support and the actual developers who can fix the problem. Waited 4 days for it to be fixed, still no progress so I'll move on to another app instead of continuing to miss out on sales.
Hi Rob,
This is Sharky, Team Supervisor here at Kiwi Sizing.
I apologize for the problems you've encountered with our app. This is not the type of support experience we would like you to have, and I apologize for failing to meet your expectations.
I sent you an email so we can talk about how we can improve this situation. I know you've already uninstalled our app, but please know that if you give us a chance, we will do everything we can to resolve this as soon as possible.
Respectfully yours,
Sharky
Team Supervisor - Kiwi Sizing
Very responsible to solve my problem
Thank you for an amazing review! We're glad that the team was able to provide you with a quick response and resolution. We know and understand how important it is to have help available when you need it the most.
Please feel free to reach out again if ever you need our help!
simpel
Thank you for sharing feedback Swedishharmony and team! We appreciate your support and we are grateful for the 5-star review.
prima app naarmijn ervaring.
Hi there ByLela.nl team!
Thank you for taking the time to leave us a review! Can you tell us more about your experience? Is there a specific feature on our app that you would like to be improved?
We hope to hear from you soon!
Great application and nice support
Mariella had a great time helping you out! Thank you for making our day with your honest feedback.
If ever you need our assistance again, you know where to reach us!
The best size chart I used!!! The customer service is also great!!!!! Girlie is very professional!!!
Thanks for the amazing review! Girlie is one of our team's gems and she works really hard to ensure that our merchants get the support they need when they need it most.
Please let us know if you need anything else, you know where to reach us!
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Hi there Selona team!
Thanks for the review! Can you tell us more about your experience? We would love to hear more of your feedback.
We hope to hear from you soon!
Great app I highly recommend it to everybody who's looking for a size chart app
Thank you for the fantastic recommendation! We're very happy to hear our app is helping your business.
Very easy to work with
We know how important it is to make size charts user-friendly and we're happy to hear that you find our app easy to work with! Thank you for choosing Kiwi!
me ajudaram quando achei que não tinha solução
porem não tem português
Thank you for the amazing review! We appreciate your feedback about multi-lingual support. We know this is important to you, so please rest assured that this is already under our radar.
Please feel free to contact our support team if you need assistance!