Kiwi Size Chart & Recommender , 1.066 anmeldelser
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GOOD APP
Hi SHEPPERSTORE!
Thank you for your honest review. We'd like to know more about your feedback. Is there anything else we can do or improve to make your experience better?
We hope to hear from you soon. If you need help with anything else, please feel free to reach out! Cheers!
dasdfasf
Hi there Home&Wardrobe team!
Thank you so much for taking the time to leave a review! We'd love to hear your feedback. Can you tell us more about your experience?
I hope to hear from you soon!
Respectfully yours,
Sharky
Team Supervisor - Kiwi Size Chart & Recommender
è facile
Thank you for taking the time to leave a review! Please let us know if there is anything we can do to make your experience better. Your feedback is important to us and we take this very seriously.
Please reach out if you have any questions in mind. Cheers!
This app was very helpful and easy to use.
Thank you for the amazing review! We'd love to hear from you and figure out what we can do to make your experience better.
Please feel free to reach out to our support team if you need assistance!
gr8
Thank you for the amazing review! We'd love to hear from you and determine what we can do to improve your experience.
Please feel free to contact our support team if you need assistance!
挺好
Thank you for your honest review! Please let us know if there is anything we can do to make your experience even better, your feedback is what helps us continue to improve our app!
simple!
Thank you for your honest review! Please let us know if there is anything we can do to improve our app. Your feedback is important to us!
GOOD
Thank you for your honest review! Please let us know if there is anything we can do to make your experience better. Your feedback is important to us and we take this very seriously.
Please reach out if you have any questions in mind. Cheers!
seems great
Thank you for leaving a review! We'd love to hear from you and figure out what we can do to make your experience better.
Please feel free to reach out to our support team if you need assistance!
Update April 2023: After a painful period back and forth for several weeks the issue mysteriously was resolved. We are concerned about reliability as they did not seem to have actually done anything to correct it.
Jan 2023: 1 Star Review
We have used it for 4 years without issue, but since January it has stopped working on Mobile for users using safari. We have clearly reported this to support multiple times and get a "works fine on our end" response, but our testing and customer reports indicate it is not working.
If they pay attention to other reviews there is an issue that has been introduced to the software recently.
They don't seem to care and we will find another solution unfortunately.
Hi David, I appreciate you taking the time to post this honest and direct review. I agree that we let you down and I'm really sorry about that. Now it's up to us to turn this around for you.
I think it's important to note that your issues on mobile have very different roots from the other issues commonly reported in recent reviews (we're working very hard to resolve those, too!). I believe a communication error within our team resulted in the seemingly indifferent responses to your reports. That isn't acceptable, and I apologize for it. I've addressed those problems and will be overseeing this case personally until we resolve it.
I'll be sending you a separate email to follow up on this, and you'll hear from our support specialists in your most recent tickets as they log in for their shifts as well. We'll get this sorted out for you!
- Hannes Bez, CX Director, Kiwi