Arvostelut (1 579)

Kokonaisarvio
4,7
Lukumäärä luokitustasoa kohden
  • 88 % arvioista on 5 tähteä
  • 7 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
7. lokakuu 2024

Would have been great to have a second "text" column, to allow us adding the EU Sizing without the cm/inches conversion tool bugging.

And The app pluging on the page aint working : it doesn't show anything on the page. I do have to manually add liquid code to enable Kiwi.

Jelly Kvlt
Belgia
3 päivää sovelluksen käyttöä
Staytuned vastasi 8. lokakuu 2024

Hi Jelly Kvlt and team,

Thank you so much for your feedback. Your input is important to us as it helps us to continue to improve our app. We will do our best to improve our service.

If you have any questions, you can reach out to our team. Thank you for choosing Kiwi!

Muokattu 29. heinäkuu 2024

7/29 Edit: Their manager reached out to me and was able to fix the issue. Communicates much clearly and succinct relative to previous support experience

My recent experience with their customer support has been highly disappointing and unprofessional. I requested the installation of the size chart on a new theme as we are migrating to a new theme, along with some UI adjustments. Instead of implementing these changes on the new theme, they applied the UI adjustments across all of my themes, including the published one, resulting in bugs on my product page. Despite more than 12 hours passing, these issues remain unresolved. This level of support is unacceptable, especially considering I have been a loyal user for a few years now. While the product's features are adequate, the persistent UI issues and lack of competent support are significant drawbacks.

PROJECTISR US
Yhdysvallat
Melkein 5 vuotta sovelluksen käyttöä
Staytuned vastasi 2. elokuu 2024

I'm happy we were able to connect with you and resolve your issues. I'm so sorry about your initial poor experience with us - thank you for being gracious enough to give us a chance to make things better!

Hannes Bez | Director of Customer Experience

24. tammikuu 2025

good

Airy Step
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
Staytuned vastasi 27. tammikuu 2025

Hi Airy Step and team!

Thank you for your feedback! We're glad you had a positive experience. If there's anything we can do to make your experience even better, we’d love to hear your suggestions. Your input helps us continue to improve our app!

We hope to hear from you soon!

23. syyskuu 2024

Could be more friendly user

Omni
Yhdistynyt kuningaskunta
Noin kuukausi sovelluksen käyttöä
Staytuned vastasi 25. syyskuu 2024

Hi Omni team,

Thank you for your frank review. We understand that you'd like our app to be more user-friendly. We will keep that in mind and find ways to simplify our user interface.

If you have any questions or need help, please feel free to reach out. Thank you for choosing Kiwi!

1. joulukuu 2024

top site

ziara
Alankomaat
10 päivää sovelluksen käyttöä
Staytuned vastasi 3. joulukuu 2024

Hi there ziara team!

Thank you for taking the time to leave us a review. Can you please tell us more about your experience? Your feedback is important to us as it helps us continue to improve our app.

We hope to hear from you soon!

6. elokuu 2024

Works nice and fast. Clear layout. It takes some practice, but once you get it, the chart will be on your site within 2 minutes.

Versielle
Alankomaat
6 kuukautta sovelluksen käyttöä
Staytuned vastasi 7. elokuu 2024

Hi Versielle team!

Thank you for the honest review! Like most apps, some features really require a bit of practice. But if you encounter any issues, you can reach out to our team anytime! Just click on the chat widget within the app and one of our experts should be there to help you out.

Thank you for choosing Kiwi!

3. joulukuu 2024

looks good

ace
Alankomaat
Päivä sovelluksen käyttöä
Staytuned vastasi 9. joulukuu 2024

Hi there ace team!

Thank you for taking the time to leave us a review. Can you please tell us more about your experience? Is there anything in specific that you would like us to improve to better suit your store's needs?

We hope to hear from you soon!

19. joulukuu 2024

please review this chart for women in inch

The Shop America
Yhdysvallat
31 minuuttia sovelluksen käyttöä
Staytuned vastasi 26. joulukuu 2024

Hi there The Shop America and team!

Thank you for your review! We’d love to help improve your experience and make sure our app meets your expectations. Could you share a bit more about what you’re looking for or any adjustments you'd like to see? Your feedback is important to us, and we’re here to assist you in any way we can.

We look forward to hearing from you!

9. syyskuu 2024

its handy

Qasri
Alankomaat
2 kuukautta sovelluksen käyttöä
Staytuned vastasi 10. syyskuu 2024

Hey there Qasri and team!

Thank you for taking the time to leave us a review. Can you please tell us more about the experience you had with our app? What do you think needs to be improved?

Your feedback is highly appreciated and we hope to hear from you soon.

17. tammikuu 2025

BENE FINO AD ORA

parvanamaite
Italia
8 minuuttia sovelluksen käyttöä
Staytuned vastasi 20. tammikuu 2025

Hi there parvanamaite team!

Thank you for taking the time to leave us a review! We'd love to know how we can provide a better experience. Is there anything in specific that needs to be improved to better suit your store's needs?

We hope to hear from you soon!