Kiwi Size Chart & Recommender , 1 120 arvostelua
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Luokituksen mukaan
Works Great
Hey team!
I'm glad to hear that our app works great for you. We appreciate your support, thank you for the wonderful review!
If you need any help, please feel free to reach out!
SATISIFYING
Hey there Cartique and Team!
Thank you for sharing your experience! We'll continue to do our best to ensure your satisfaction with our app.
Thank you for choosing Kiwi!
great app
Hey there BombaCurves and team!
Thank you for taking the time to leave us a review! We work hard to ensure that we can meet your needs and I'm glad to hear you find our app great.
Please let us know if you need help with anything else!
great stuff! very easy to use. recommend it
Thank you so much for your honest feedback! We are glad that you chose Kiwi for your sizing needs.
If you need assistance, please don't hesitate to contact us. Our crew is always eager to help you out!
Great App
Hey there Galvier team!
Thank you so much for your kind words, we appreciate your feedback a lot!
I was initially really excited when I discovered this app. The perspective of utilizing the size recommender to enhance the customer experience was truly promising. However, my enthusiasm quickly waned when I realized that the size recommendations provided by the app were inaccurate, despite providing all the necessary sizing information.
Seeking a resolution, I promptly reached out to the support team for assistance in rectifying the issue and getting the app up and running smoothly. Unfortunately, my disappointment persisted as the support team failed to address my concerns effectively. They assured me that they would examine the sizing charts and make the necessary adjustments, but it has now been nearly two months, and no progress has been made.
This situation is deeply regrettable because the app's features appeared to be excellent, and I was genuinely looking forward to implementing them in my store. However, after two months of having the app installed and being charged, I have been unable to enable it or benefit from its functionalities.
Overall, I am extremely dissatisfied with the inaccurate recommendations and the extremely poor support experience I have encountered. Dealing with the app's support team has been nothing short of a nightmare. Their promise to "have a look" at the issue has resulted in weeks of waiting without any meaningful updates or resolution. As someone who has been using Shopify for nearly five years, I can confidently say that this has been the worst support experience I have ever had with any app thus far.
Hi Omar. I appreciate you taking the time to leave this review. I'm sorry for the issues you've encountered with our app, and for the experience you've had with our support team.
I sent you an email with additional information on how we would like to proceed with this issue. I hope you choose to continue doing business with us. We really do care about your experience. We will do better.
Thank you,
Sharky
Team Supervisor - Kiwi Sizing
Works fine, fast
Hi Mestique team!
We're glad that you like our app! Our developers work hard to ensure that we provide our valued users like you have a quick and worry-free experience with size charts and recommenders.
If anything else comes up, please feel free to reach out to our support team!
Fantastic app and very easy to use
and their customer support are amazing and very helpful
recommended to any one
Our team is dedicated to providing the best support experience possible and we are very thankful for this heartwarming review! Please let us know if anything else comes up; we'll gladly help!
great customer service and answer questions quickly, I love being able to customize my own size charts
Thank you for the amazing review! We really love reading these kinds of comments about our app, it helps fuel our motivation to be better!
If you have anything else in mind that you need help with, you know where to reach us. Cheers!
We had a look at other size guide apps, and found Kiwi to be the best. Support is fast and helpful. The app isnt perfect yet, but I'm sure these guys are working hard to make even better.
Hey Justin, thanks for an amazing review!
We're glad you found Kiwi to be your store's best Sizing and Recommender app! Your feedback is extremely important to us as it plays an important role in ensuring our app continues improving. If you have anything in mind, message us, and we'll be happy to help!