Arvostelut (1 494)

Kokonaisarvio
4,7
Lukumäärä luokitustasoa kohden
  • 88 % arvioista on 5 tähteä
  • 6 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
Muokattu 2. lokakuu 2024

Fantastic app! I've had a great experience using it so far. Daniel provided super fast and friendly support, helping me out with any questions I had. The app works seamlessly and has really enhanced my store. Highly recommend!

K'mana London
Yhdistynyt kuningaskunta
Noin 2 kuukautta sovelluksen käyttöä
Staytuned vastasi 9. syyskuu 2024

Hey there K'mana London and team!

Thank you so much for sharing your wonderful support experience with Bunny! We're glad that he was able to quickly provide the answer you needed.

If you need help with anything else, you know where to reach us!

19. lokakuu 2024

A per-fect app with a great support. I use it for all my stores. Really nice so you can link and duplicate the sizecharts, works perfect.

Luxza Fashion
Alankomaat
11 päivää sovelluksen käyttöä
Staytuned vastasi 21. lokakuu 2024

Hey Luxza Fashion and team!

Our team had a great time helping you out! Thank you so much for sharing the experience you had with our support team, they'll surely be excited to see this.

If you need help with anything else, you know where to reach us!

Muokattu 29. heinäkuu 2024

7/29 Edit: Their manager reached out to me and was able to fix the issue. Communicates much clearly and succinct relative to previous support experience

My recent experience with their customer support has been highly disappointing and unprofessional. I requested the installation of the size chart on a new theme as we are migrating to a new theme, along with some UI adjustments. Instead of implementing these changes on the new theme, they applied the UI adjustments across all of my themes, including the published one, resulting in bugs on my product page. Despite more than 12 hours passing, these issues remain unresolved. This level of support is unacceptable, especially considering I have been a loyal user for a few years now. While the product's features are adequate, the persistent UI issues and lack of competent support are significant drawbacks.

PROJECTISR US
Yhdysvallat
Melkein 5 vuotta sovelluksen käyttöä
Staytuned vastasi 2. elokuu 2024

I'm happy we were able to connect with you and resolve your issues. I'm so sorry about your initial poor experience with us - thank you for being gracious enough to give us a chance to make things better!

Hannes Bez | Director of Customer Experience

15. elokuu 2024

Good app, does have a learning curve and it can look overwhelming at first. But they got litteraly everything you need and the support is great with assisting! Once you get the hang of it, you wont want anything else. this app is a MUST have for fashion stores!

MRKseasons
Alankomaat
Noin kuukausi sovelluksen käyttöä
13. lokakuu 2024

O melhor aplicativo Shopify para Size Chart

Orion b
Brasilia
8 kuukautta sovelluksen käyttöä
Staytuned vastasi 15. lokakuu 2024

Hi Orion b and team!

Thank you so much for your kind feedback, this helps us a lot.

Please feel free to reach out to us if you need any help! Thank you for choosing Kiwi!

14. syyskuu 2024

I used Kiwi Sizing to display size charts on my Shopify store, and while the app functions basically as advertised, their pricing model leaves much to be desired. On principle, I have disabled from my store and will be removing the app.

The Ultimate Plan starts at $12.49 USD monthly, which seems reasonable until you delve into the fine print. They charge extra fees based on the number of web orders you receive:

$0 extra for less than 100 orders
$5 extra for 100–500 orders
$20 extra for 500–2,000 orders
$60 extra for 2,000–6,000 orders
$120 extra for 6,000–10,000 orders
$200 extra for 10,000–20,000 orders
$350 extra for more than 20,000 orders

To put it into perspective, it's like hiring a plumber to fix your pipes, and then being charged not just for the repair, but also an ongoing monthly fee based on how much water you use afterward. It doesn't make sense to pay perpetually—and increasingly—as your usage grows for a service that was set up once.

Furthermore, a sizing chart is just one of many factors that contribute to the success of an online store. Even the world's best sizing chart won't boost sales if the site has poor products or a bad user experience. It feels inappropriate for Kiwi Sizing to implement a pricing model that scales with my store's success, almost as if they're taking credit for increased sales that result from a multitude of other efforts.

While I appreciate the functionality of Kiwi Sizing, I can't recommend it to other store owners who are mindful of scalable and fair pricing. Unless they reconsider this approach, I'd advise looking for alternative solutions that offer transparent and reasonable pricing without tying costs to your store's performance.

Pugglez
Australia
14 päivää sovelluksen käyttöä
Staytuned vastasi 16. syyskuu 2024

Hi there, Thanks for this super thoughtful feedback. We are actually going to review our pricing soon, and. I'd love to be able to talk to you 1:1 to get more of your feedback on how we can improve it. I will reach out to your email to see if you are open to this. Again, thanks for sharing this feedback on our pricing -- we really appreciate the time you took to detail out your thoughts.

-Lauralynn

19. elokuu 2024

The app’s customer support is fantastic. They always take the time to understand my issues and think along with me to find the best solution. Every problem I’ve had has been quickly and effectively resolved. It’s great to know I can rely on them!

Van Tuyl
Alankomaat
17 päivää sovelluksen käyttöä
Staytuned vastasi 20. elokuu 2024

Hi there Van Tuyl and team!

Thank you so much for the wonderful review! We're glad that you had an amazing experience with our support team. We'll make sure that they are recognized for their hard work.

If you need further assistance, you know where to reach us!

9. marraskuu 2024

Kiwi is a very simple but powerfull app when you sell fashion. I am a fan!

FenTes4you
Alankomaat
8 kuukautta sovelluksen käyttöä
Staytuned vastasi 11. marraskuu 2024

Hi FenTes4you and team!

We're glad that you liked our app! If you have any questions or need any help, our support team is always available to assist you.

Thank you for choosing Kiwi!

5. syyskuu 2024

Does everything I need.

Fayad
Yhdysvallat
Yli 3 vuotta sovelluksen käyttöä
Staytuned vastasi 9. syyskuu 2024

We're glad that our app meets your needs Fayad team! Thank you for choosing Kiwi!

Muokattu 15. marraskuu 2024

the app does what it needs to do. Very good customer service

VincentoToronto
Puola
18 päivää sovelluksen käyttöä
Staytuned vastasi 11. marraskuu 2024

Thank you for the 5-star review VincentoToronto and team! We appreciate your support.