レビュー (1,609)

総合評価
4.7
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の7%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年8月16日

very nice product

Anika Fashions
パキスタン
アプリの使用期間:1日
2024年6月22日

Not able to properly review as I can't get further with instalments before I leave a review..

Aurum Goods
オランダ
アプリの使用期間:約1時間
Staytunedが返信しました 2024年7月17日

Hi there! We tried to reach out to you several times but we unfortunately do not have any reliable contact information for you or your store. If you still have Kiwi installed, I'd love to jump on a call to make sure you're set up properly and everything's working well. Please let me know!

Best,

Hannes Bez | Director of Customer Experience

2022年11月27日

on the busiest time of the year (black friday) app decides to crash, have no access to the back end and charts take forever to load on product pages. Definitely ditching this app as soon as possible!

Bicycle Booth
カナダ
アプリの使用期間:3年以上
Staytunedが返信しました 2022年11月28日

Thank you for taking the time to send this review. We're so sorry about the issues you're struggling with! We've reached out to you by email already to get you back up and running ASAP.

編集日:2023年7月21日

I have been using this kiwi size app and found it is very useful and convenient. However, Kiwi Sizing wants to charge us full while we place a store $9 monthly to shopify. So I do not recommend this app because it is not fair to pay their fee while the store is on-hold.

bettercycle
オーストラリア
アプリの使用期間:3年弱
編集日:2022年7月5日

Your app won't open. What's going on?/////??????There is a big problem with their app, now all the size charts don't show up, is their company out of business?

Luna's Wish
中国
アプリの使用期間:3年弱
Staytunedが返信しました 2022年7月5日

We're so sorry for the disruptions! We fixed the problem and the issue should now be fully resolved.

The issue was caused by a technical error on our servers triggered by the Shopify Admin outage earlier today. Unfortunately, this happened during our teams' offline hours, so it took longer to discover and fix than we would normally expect.

Please reach out to us if you're still experiencing problems - our support team is online and standing by.

2023年1月16日

This app was perfect until last 3 days it has messed up my sales. THE SIZE CHART DOESN'T LOAD AND AS A RESULT IM SEEING DROP IN ADD TO CART. MAILED THE TEAM NO RESPONSE. PLEASE DO SOMETHING ELSE I'LL UNINSTALL THIS APP.

Huedee
インド
アプリの使用期間:2年以上
Staytunedが返信しました 2023年1月16日

Hi Huedee team.
We apologize for the problems you encountered! We've reached out to you directly by email, to see how we can resolve the issue.
Thank you for taking the time to write to us - we hold ourselves to higher standards than this.

2022年7月5日

Your app won't work. What's going on?/There is a big problem with their app, now all the size charts don't show up !!!

Nomadog
カナダ
アプリの使用期間:約2年
Staytunedが返信しました 2022年7月5日

We're so sorry for the disruptions! We fixed the problem and the issue should now be fully resolved.

The issue was caused by a technical error on our servers triggered by the Shopify Admin outage earlier today. Unfortunately, this happened during our teams' offline hours, so it took longer to discover and fix than we would normally expect.

Please reach out to us if you're still experiencing problems - our support team is online and standing by.

2022年4月28日

The app seems good, but I really cant use it, because after installing it, it messes up the product pictures on the product page of my theme. The pictures of the featured products become very streched and ugly, which brings negative experience to our customers. I contacted support and provided detailed explanation from where the problem comes, but never got a response after that if they plan to fix this issue. Really pitty, because I want to use the app and the recommender option, but since the support is not answering and providing a fix of this issue, I have to look for another app.

MISMO.BG | Онлайн магазин за маркови дрехи, обувки и аксесоари
ブルガリア
アプリの使用期間:2年弱
2022年11月28日

It was a great app. Easy to use, effective, until it completely stopped working for weeks. We've waited and waited for a solution or information from support, but had no info, no fix, nothing. For this reason, we left for another app which was disappointing. An unreliable app is worse than a bad app IMO.

Both& Apparel
アメリカ合衆国
アプリの使用期間:1年以上
Staytunedが返信しました 2022年11月30日

Thank you for this direct and honest feedback. You're right - we let you down at a critical time. This pains me because we care deeply about our customers' experience. I'll be reaching out to you directly to touch base about your issues - I can't promise that we'll be able to rectify things as quickly as you might need, but I promise you we'll treat your problems as a priority and do our very best to make this right.

2022年7月5日

Hello, need help. Why all size chart of our products are suddenly disappeared ?? How to solve it??? Pls contact me asap. Thanks.

BEOTYSHOW
アメリカ合衆国
アプリの使用期間:1年以上
Staytunedが返信しました 2022年7月5日

We're so sorry for the disruptions! We fixed the problem and the issue should now be fully resolved.

The issue was caused by a technical error on our servers triggered by the Shopify Admin outage earlier today. Unfortunately, this happened during our teams' offline hours, so it took longer to discover and fix than we would normally expect.

Please reach out to us if you're still experiencing problems - our support team is online and standing by.